Ulta Beauty in Lexington

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kommentare 5

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  jody elbert

  :: 19 May 2018 16:42:06

  I normally always shop at this location. I can be patient when they’re waiting on other customers. However when I walk in and they’re all sitting around talking to each other and they cannot help customers, I’ll go someplace that wants my business.

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  paula Clifton

  :: 04 May 2018 13:20:57

  Drove 45 mins to get a pallet they were "supposed" to hold, after taking my phone number and name. The lady at the door was rude, short with me, and extremely un helpful. Needless to say no one knew of me calling nor was my pallet there. The lady just kept saying well the person who answered the phone probably forgot. Wow.

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  Kelsey Dalton

  :: 08 April 2018 14:52:50

  Horrible service at this location. Don't waste your time.

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  Karen McCoy

  :: 01 January 2018 14:42:14

  Went to the salon today. Told the hairstylist that I wanted highlights and low lights. With twice as much blonde as brown. After the fools came out I asked why it was so brown, and I was told it was just because it was wet. So after it was dry I said again that this is just the opposite of what I wanted and way to brown. I was then told it must have been the glaze that he put on and it will wash out. Styling I asked him to please use the straightener and he did not. Will not be back. Paid a lot of money to not get even close to what I wanted. Now I am going to have to go elsewhere and pay more money to have it fixed.

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  Kieley Matheny

  :: 24 April 2017 17:03:33

  I went to get my makeup done there for prom yesterday. And they completely ruined my night, caused so much stress on me I cried the most I have in a long time. One girl that did my makeup messed everything up. The eye liner was half of my eye lip and it wasn't a straight line or even near that. The fake lashes stuck to my eyes and burned so bad. My foundation literally looked grey. She didn't even put the contour and highlight in the right place. I started crying because it looked so bad and she didn't know how to fix it, she asked for help and they all looked at me and I could see in their eyes it looked as bad as I thought. So an older lady tried to do my makeup. And she did a much better job, but it was for prom, she did it more like everyday makeup and it looked so natural. I had on my skin color eye liner. No highlight or any contour or highlight. So I literally had to buy black eye liner there and put it on in the car. By then, my appointment was at 1pm and it was near 5. I had to leave with my makeup not good or done and go get my hair done, then come back. I started crying again because I missed prom pictures and dinner with my friends. So I was heartbroken, and got even more upset. They gave me free of charge to get my makeup done (but I had to go home and RE DO all of my makeup I 10 minutes) and a 20% off my next purchase, they promised some free samples but I never received them at all. Never going back for makeup or probably anything sadly, my prom was completely ruined and I'm so upset. They helped the best they could, but I suggest they work on classes for their makeup "artists" Having the makeup remover they promised as a free sample would have been great but guess my problem didn't mean much to them, and the mascara booster they also promised wasn't given to me.