U-Haul of Ingram Park in San Antonio

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comments 5

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  Samuel Perez

  :: 15 May 2018 21:47:41

  Rented at u-haul next to CAVANDER TOYOTA 410/ bandera came back and droped off a car hauler at its right time even 15min before closeing and the tall guy with long hair was so rude and has no clue of customer service....This immature jerk walked out the door and said "am close and walked out and left the location. To top it off he didt help un hook the trailer wich was defected cues it wouldt release from my truck hitch ball....after many attempts it finally released....suck when you pay to have to use this equipment and after a long day of work and moveing you have to put up with over grown jerks that act like a 5yr old and has no customer service skills....kids that think they run the show just cues they sit behind the counter and rent equipment out and play with a impact guns and putting hitch balls....maybe he should grow some and get a real job or he must like metal balls

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  Zaid Rashid

  :: 23 December 2017 09:45:03

  I was having problems last night at U haul ingram when i drop the truck yesterday 12/22/2017 after i finish using the truck and i was mistakenly left my car key on the truck. I don’t have a truck key because i already put on the key drop box and i don’t have any chance to get the truck key to open the truck door and get my car key. I was call to the road side assistance U haul and they seems don’t want to help me and they referring me to others towing company to pay them and get my key from truck.. So this kind of unfair because they need to have some to solve this kind of issue if so any person can have any mistake they might left wallet or driver license or car key so they have to have emergency assistance to help this kind a issue i hope any want can understand my feelings so u haul must have emergency assistance like this! everywhere in united states u haul...!!

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  Lorelei Simms

  :: 01 December 2017 10:33:59

  I called in to ask for booking for a uhaul the sale person who answered the phone at 9:10 am was very rude starting tell me I'll have to be on a waiting listing because its the 1st and ppl are moving but I wanted it for Saturday,he continues.. nothing would be available without me even mention to him about why I was renting the truck .And also he added all uhaul in the area would tell me the same thing . So I called Uhaul on6400 Ingram to see, she was fast,and delightful ,took my info . Booked me for Saturday 9am without any problems Thanks for her..This store gave me a bad impression on the Company .You only need one bad apple I guess.

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  Nalika Soreng

  :: 14 November 2017 16:48:50

  We thought the prices were great until we heard about penske !

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  Dalene Jauregui

  :: 27 November 2016 17:15:30

  Such awesome service. So refreshing after all the terrible service we received originally at the San Pedro location. Definitely come to this location instead. It's worth it! !