TwoBirch in Englewood Cliffs

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comments 2

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  Yvonne M

  :: 26 April 2018 17:44:51

  Bought a beautiful, sparkly ring enhancer in Moissanite. Perfect fit for my solitaire. Love it!

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  Kate C

  :: 06 October 2017 07:46:43

  First, I would like to point out that customer service was good. I was offered a refund and there was no hassle at all. Unfortunately the company didn't do anything other than offer me a refund. The short version is don't come here looking for a custom SHAPED ring. When I went to this site for my wedding band I was under the impression that the entire bit about making a cast of the engagement ring was going to mean I'd have a ring with a perfect fit. Not the case. I made the mold, and I was sent pictures of the wrong engagement ring - twice. Having to call was unbelievably frustrating. Once they finally got pictures with the correct ring, the fits were hideous, which is when I was informed that the customization that I needed for my non-traditional engagement ring started at $300 and was in addition to the cost of the ring. I got my money back and went to a local jeweler that did exactly what I wanted with higher quality and larger gems for half the price.