Twin Liquors i Austin

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kommentar 5

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  Anna Weiss

  :: 28 March 2018 16:37:01

  Hand written sign on store door said be back in 10... waited 15 mins before giving up and leaving

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  Kevin Girard

  :: 31 January 2018 17:28:25

  Stopped in later in the evening . Staff member at the counter was very polite and provided great service.

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  Jennifer M

  :: 28 December 2017 17:18:53

  This Twin's is located in the old Dan's Liquors building, and is one of the few spots in Austin that has retained an "old Austin" vibe. Considering that Austin is constantly changing and rapidly losing the local color that made it unique, it's nice to find a place like this Twin's location. I've been here a few times, and have always had friendly, prompt service each time. Austin's retail and service industry has a huge problem with providing consistently good customer service, so it is always a relief to find a business that provides it in spades. In fact, I went in right before Christmas for a few bottles, and like most people, I only have the absolute bare minimum knowledge of wine and spirits. Despite getting a B in my wine tasting class that covered every beer, wine, and hard liquor imaginable back in 2006, I always seem to need a little help in choosing quality bottles. The staff here is extremely patient and very knowledgeable, and despite the fact that the store was swarming with other last-minute holiday shoppers, they spent nearly an hour helping me choose bottles for very picky and discerning friends and family. I definitely think this Twin's deserves better than two stars, because the service and selection are top-notch.

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  jordan proper

  :: 28 December 2017 16:43:51

  This place has a friendly , helpful staff and I always enjoy my visit to this store . They give me special attention and make sure I am able to find what I'm looking for . I've also found many great deals on wine (delicious bottles for $10-$25 bucks! ) and love the variety of tequila that they have .

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  Taryn Leeney

  :: 20 December 2017 19:45:05

  Would give this place negative stars if I could. Worst customer service I’ve ever experienced. The cashier overheard my coworker ask me if I was planning on sharing with the rest of the team as we were on our way to a work event. Suddenly she “wasn’t comfortable” selling to me and refused to let me buy anything. This was immediately after she had just sold to a blind homeless man who approached the counter and told her to give him anything. She told me to try another liquor store so I asked if she knew where the nearest one was to which she snapped back “don’t you have a smart phone.” I have never before been refused to purchase alcohol and couldn’t believe a rundown store with homeless urine all over it has room to turn away revenue from two obviously over the legal age working professionals.