The UPS Store in Fort Worth

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comments 5

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  HPG Hula

  :: 17 April 2018 23:41:48

  Awesome employees! It’s so nice to go somewhere and always get great service.

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  Miranda M

  :: 15 March 2018 15:04:58

  Some of the nicest people work here!!! Always enjoy going in here because you always get a smiling face. Thank you for always being so pleasant!!! Won't ship my mail anywhere else!

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  Tiffany Daniels

  :: 29 November 2017 22:03:08

  Kevin and Austin where great. Kevin was extra helpful, he did not hesitate to help me get my packages out of the car. Great personality along with being very helpful.

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  Dwain Klein

  :: 16 November 2017 19:17:52

  Sallie at this UPS location was my lifesaver! I am in Fort Worth from out of town on business and had an extremely important file that I needed help with. Sallie helped me resolve the issue, printed then re-scanned the file and emailed it back to me all for a very nominal charge and in the most friendly and kind way. Thank You Sallie and the UPS store!

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  Heidi Rees

  :: 13 July 2017 11:30:00

  Great customer service! I had shipped a secret gift to my brother in the DFW area for him to bring to our family reunion. It was delivered quickly, but no one was at home to receive it, so it returned to a UPS office for 2-3 weeks waiting to be picked up. By the time we realized the package was waiting at the store, it looked like it was too late. The online package tracking feature showed that the package had been shipped back to the supplier and we wouldn't have what we needed for our family reunion this weekend. I frantically called multiple UPS stores trying to figure out exactly where the package was and whether it could still be intercepted. This store went above and beyond in helping me track down the package both in the electronic system and then--when that didn't get results--suggesting next steps, locating the package by hand, and actively giving me a call back to let me know it had been found. All the while being super positive, patient, and treating this with the urgency that they would for their own family. So thankful to have this store in our corner this morning! Thanks so much for your help!!