The UPS Store i New York

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kommentar 5

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  Andrey Shlokov

  :: 08 May 2018 20:10:22

  Came there 7:50, and Larry(the guy who was there) said that register is closed and I cannot drop my package off. Be careful, be at least one hour before they close

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  Vincent Motto

  :: 19 February 2018 14:12:29

  I will never trust this store or UPS again. We had to get an important document to my son in North Carolina. We paid $46.57 to make sure it got there ASAP. The envelop[e was lost and never found. There is no way to know where the package was lost - at the store or by UPS - since the first scan for tracking purposes does not take place until sometime after it gets to the sorting location. The store owner did call me and expressed his apology for the lost envelope but none of that fixes the grief my son has had because of this lost envelope (including a possible lost job opportunity). UPS did an "investigation" as well but I can't properly relate what I think of the kind of people (4 of them) who called us during this investigation. They actually asked if we had a problem with the package! Yes, we had a problem. It is lost!!! UPS eventually gave us a $250 "goodwill" payment to ease our pain. Since it cost us $187 because of this lost item, the extra $63 is hardly considered "goodwill" by me and my family. It hardly puts a dent in the number of hours spent running around to fix the problem and the worry over identity theft that is still not over. I was told, when I tried to explain my feelings about the amount of "goodwill" that "goodwill" payment are non-negotiable. I will never trust this store or UPS again for anything but prepaid returns of online purchases.

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  A.J. Jamani

  :: 16 February 2018 12:33:27

  Great service and location. Appreciate the long hours and Lisette and the crew’s professional approach. I ship out from here a few times per week.

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  Oksana Slyusar

  :: 09 February 2018 17:07:22

  Super friendly staff. The girl who works there helped me a lot with printing for school. Fast, clear and with a smile 😃

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  Kay Cavanagh

  :: 19 January 2018 08:41:42

  I have been coming to this UPS location for the past ten years. Lisette in particular has helped me at Christmas time mailing gifts, at tax time faxing my returns to my accountant and various other UPS related personnel important matters of mine. Lisette in particular has always been helpful and thorough helping me. She is an important employee for UPS. Thank you. Kathryn Cavanagh/McKee