The UPS Store in New York

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comments 5

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  Jakob Aebly

  :: 27 April 2018 19:35:43

  If I could give 0 stars in stead of 1, I would... This location is one of the worst UPS stores I've been to in the city. Always disorganized, piles of boxes everywhere, employees tossing packages around like they're nothing. I've showed up once or twice 5 or 10 minutes before closing to find the store locked, and the employees ignoring customers knocking on the door... I've worked retail, I understand wanting to leave, but to lock the doors during official hours is a bit much. I was also SHOUTED at by the store manager for asking if I could leave an Amazon return that I did not need a receipt for (something I've been told to do multiple times by other employees at this and other locations). He shouted repeatedly at me over another customer even after I assured him that I was happy to wait if that's what he needed. Filed a complaint with corporate, but I'm doubtful that anything will happen. Truly a next-level horrible store. If it weren't for Amazon I'd never walk thru the doors again.

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  Bruce Wallace

  :: 21 April 2018 10:36:28

  The staff here is friendly, very professional and efficient, and they play good music. Don’t believe the haters.

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  R. H.

  :: 06 April 2018 11:23:52

  Three employees couldn't find one person's package while a line of literally 20 people formed. The manager didn't think the other 20 customers were as in need of help even though the customer with the lost package kept asking her to help other customers first

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  charlie recknagel

  :: 13 March 2018 21:39:08

  bummed for the bad reviews-these guys are great. I am always happy use them, especially if it saves me from having to go to the Adelphi post office, (yes you can get usps postage here)- to anyone leaving a bad review for these guys, take a trip to Adelphi post office (or any P.O. in the tri state).

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  Sarah Grace

  :: 08 November 2017 12:09:13

  Always have to wait. The store is a mess and seems completely unorganized. They charge ridiculous prices for shipping! (I also hate how you have to fill out a form for UPS to ship packages that you would not have to at the post office.) and the WORST part, twice I have dropped off small packages there that never arrived to their destination. The first, important things for my son in Amsterdam. The second a clothing item worth $100, I was returning. So bad.