The UPS Store in Fort Worth

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comments 5

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  Raz Shafer

  :: 01 November 2017 16:18:58

  I’ve worked with these guys for years and they are a delight to use. Highly recommend!

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  Eyeconic Lash Studio

  :: 27 April 2017 12:51:23

  Outstanding professionalism, customer service and consistency! Derek and his staff always go above & beyond. We are very appreciative of their helpfulness and courtesy!

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  ZAVALA FITNESS

  :: 27 April 2017 12:34:51

  Excellent customer service and very professional staff. I highly reccommend this location!

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  Eric Martin

  :: 01 December 2016 18:50:16

  This was the second UPS store that I called to find out about UPS mailing services for business professionals receiving packages that are out of state. I found out from my previous call from the UPS store in Ridglea Plaza that UPS stores are independently owned. This is why this store would charge me a holding fee of $5.00 per day and not a flat rate of $5.00. I spoke to Derek, the store manager. He confirmed that his U.P.S. store will charge just $5.00. to hold a package. Not only did he inform me on that, he provided me with another option that U.P.S. offers which is, U.P.S. My Choice to receive packages without a charge. I used U.P.S. store in another state and paid the $5.00 charge. And as I mentioned above, this was my second call to a U.P.S. store in this Fort. Worth area The previous call to the U.P.S. store in Ridglea Plaza never mentioned anything about UPS My Choice to me when I spoke them on the phone about my mailing options. While I understand more about shipping with different shipping services now. I owe the detail knowledge and excellent customer service to the manager Derrek provided. I can understand why this store (as of right now) a 4.9 rating. The management of this store is more than likely reflected from Derek the manager.

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  Brandon Morales

  :: 25 August 2016 18:10:15

  I visited the store today to get my makeshift package to the West Coast. Not only did they offer to tape it up, they took the time to help me pack and secure it. Hands down the best service I've ever received at a UPS Store. And some of the best customer service I've ever experienced. If it's great customer service you're looking for go see Derek and his team.