The UPS Store in New York

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comments 5

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  Rich Frey

  :: 08 May 2018 09:57:23

  The customer service in this store is horrible. I went in to ship a box...I had a pre-paid label and just needed to tape the box. The guy tells me there is a $1.50 tape fee or I can buy tape over there....tape costs these guys basically pennies and they can't tape a box as a customer service??!! REALLY....plus the attitude...these guys are awful, never going back in here and will tell anyone I see going in to beware

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  Joy Graham

  :: 06 April 2018 09:54:22

  ThereThe UPS Store 3271, in Somers There could not be a better packing and shipping service anywhere. I purchased a large item from an auction, not realizing the auction service did not ship. Ana, Amanda, and the rest of the staff went over and above to provide outstanding service at a reasonable price. The item came in perfect condition as well. Kudos to The UPS Store 3271, in Somers, NY

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  Karen Sloan

  :: 27 March 2018 21:04:01

  Helpful for printing and mailing stuff, but they're not cheap!

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  Lauren Souther

  :: 15 February 2018 11:36:07

  Overpriced & terrible customer service! To print 9 pages and scan 1 document to email it cost over $20! Not to mention the woman who worked there was very rude and then while I was there, the boss came in and started yelling at her for something she did wrong right in front of me. Terrible experience, I will not return.

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  Eliezer Rabinovich

  :: 09 January 2017 13:38:16

  I entered the store to have 4 pages color-printed from my file. I violated my rule always to ask the price first, even for small items, and I was punished with a ridiculous charge of $9.20 that included a separate charge of $5 just for the inserting my flash drive into their printer. I called "Staples" in Mt. Kisco, and found out that they would charge me 44c per page if I print myself or 65c (max $2.60) if they do it for me, with no extra charges. Well, the fault is mine - I forgot the Latin rule: "Let the buyer beware", especially because couple months ago I already had an experience that they charged for a prepaid item to ship just for putting an extra tape.