The Ritz-Carlton, Atlanta in Atlanta

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comments 5

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  Marlyd Albarran

  :: 24 May 2018 09:45:43

  The staff is excellent in service. The bellman (Greg)was particularly helpful. Housekeeping staff {Ileana & Maria) were also very efficient and courteous.Perfectly located on the midst of restaurants a d sightseeing all within walking distance.

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  Ryan Bowers

  :: 20 May 2018 09:33:24

  Fantastic experience when we stayed here during our wedding. We were greeted with rose petals and champagne and chocolate covered strawberries upon entering the room. The building is older, but the rooms are still extremely clean and aesthetically pleasing. Walls are thick and you are unable to hear neighbors (outside of a few slamming doors in the mornings). I'd definitely stay here again!

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  Terri Naber

  :: 06 May 2018 07:25:00

  Top notch service from the moment we pulled into valet parking, to the assistance getting out of our car, check in was super smooth, bell service was impeccable. The staff handled our room mix up very professionally and immediately got us into the correct room. Our high-floor room was newly renovated, spacious, well-appointed, with a spectacular view of downtown Atlanta. The Lumen lobby bar is lovely, excellent service and delicious drinks. Everything and everyone has been perfect. Absolutely top of the line in every way! Thank you for a wonderful stay! My only “suggestion” (NOT a complaint, as I was made aware before we checked in) is that it would be great if some of the double rooms (two queens instead of one king bed) were handicapped-accessible in terms of mobility (grab bars in bathrooms.) I made it work by bringing my walker for support, and the hotel offered to get me a seat for the shower which I declined.) Again, every attempt was made to make my stay as comfortable as possible and I am SO appreciative, but it would be wonderful if some of the double rooms were more family-friendly for disabled people like myself.

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  H Cola

  :: 26 March 2018 17:20:31

  Room rates were more reasonable than I would have expected. Located in a great place downtown. Loved my experience. Will definitely stay again. Staff at hotel were always pleasant and willing to accommodate.

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  John Shearon

  :: 09 March 2018 22:36:31

  The service at this hotel has been amazing. The room itself (standard room) is decent, nicer than most hotels although nothing spectacular. Where the Ritz Carlton excels though is customer service. From check in to check out they are available for anything you could need. The front desk is friendly and the concierge are extremely helpful finding everything I needed within walking distance of the hotel.