The Orchard in Mesa

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comments 5

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  Andreas O’Neal

  :: 27 May 2018 23:38:32

  Bought my first MacBook here many years ago .. thought they were great. Returned it for repairs and they stole it. Said they had a break in & my computer was lost. Worse place ever. Not safe.

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  Johnny Mahe

  :: 25 January 2018 01:05:11

  Worst place! THIEVES!!! Gave them a gaming computer to help look at what the problem is. Turned out they stole it.

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  Jo Ramirez

  :: 05 January 2018 20:00:23

  The staff is always helpful and courteous. Be prepared to wait because sometimes there's only one person on, but I have had my own Apple products serviced there as well as bought new products and they always get the job done for a fair price.

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  Keith Davis

  :: 05 June 2017 01:56:50

  Used to be great, but has greatly declined. The young guy at the front desk is very accusatory, stating "well your mom must have done something to the computer", twice took them 2 weeks to order a hard drive, keeping their door locked during weekend business hours, etc. There are much better places to take your computer for service and repair.

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  Jeffrey Tretta

  :: 11 May 2017 15:19:51

  They were awful. I would give no stars if possible. Worst experience with a business I have ever had. Zero customer service, rude, uneducated on Macs and unresponsive. I dropped off a computer to be serviced. They had said I would receive a call in two days with a diagnostic. No call. I waited a day and called them. I left messages with no call back. I called again the following day. They finally answered and told me I needed a new video card after their testing. I ordered a new one off eBay and picked up my computer, and payed a $50 diagnostic fee. Turns out the video card was not the problem, it was a bad FireWire card. I am not exactly sure how a mac certified company was not able to figure something out that, a simple mac user like myself could. I spent a ton of money for nothing for using this company. Do not go here!!