The Miami HEAT Store at AmericanAirlines Arena in Miami

🕗 opening times

comments 5

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  Diane Garzon

  :: 04 April 2018 08:52:51

  Awful customer service. 1st order was miami vice jerseys that sat with a shipping label created for weeks before we were told they were out of stock (we ordered at midnight release and they were in stock). Had to HOUND the people to get our money back (because we did not want to wait until June). 2nd order I tried to surprise my boyfriend with tshirts before flying in for a game. paid for two day shipping, package sat in their store for 3 days before being shipped after I hounded them again. Meaning our shirts arrived (by some miracle) the NIGHT before we left. A total of 8 days after being ordered (meaning my paying extra for 2 day shipping was a waste). The workers are also rude and will say anything to get you off the phone (for example both times we were told our orders were FOR SURE ON THE WAY or they were FOR SURE PROCESSING A REFUND when the workers knew damn well our stuff had not shipped and we could SEE that a fedex label had been created but fedex was awaiting the package). Bottom line: there is no guarantee that you will actually receive what they charge you for

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  Krista Hall

  :: 02 February 2018 10:28:54

  EXTREMELY DISAPPOINTED! Purchased 2 different online orders with paying for overnight shipping. 9 days later and they still say "label created" and tracking has not moved. Have tried to call over 100 times. Mailbox is full and no one has EVER answered the phone. BEWARE!

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  Cristián Labra

  :: 20 July 2016 20:30:12

  Buenos artículos aunque un poco caros

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  daniel giovanaz

  :: 21 December 2014 17:16:40

  Un lugar impresionante

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  Miguel Andres Lesmes

  :: 25 November 2014 21:15:16

  La mejor tienda de los artículos heat