The Home Depot in Santa Ana

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comments 5

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  Jorge Santocoy

  :: 22 May 2018 18:14:08

  Love Home Depot!!! Customer Service is excellent---Always they give a lovely smile!

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  Wichuks Fornite

  :: 28 April 2018 15:15:44

  I used to work in Counstruction and i would go to almost every Home Depot in Southern Orange County. I was Surprised at the Knowledge and help i got from 3 employees. one of them helped took the time to walk 2 isles with me to help with my pluming problem. the second one did a bunch of cuts on some 2x4's. the third one took a Return and helped me with my new purchase. Keep it up its really hard to find Home Depots where the employees actually know their stuff.

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  lorenzo rodriguez

  :: 19 March 2018 12:20:09

  Horrible customer service all I wanted to know was if they had a 6-foot ladder, 20 minutes later and still no answer

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  Marlin Tlilayatzi

  :: 09 March 2018 12:35:51

  The worst customer service ever. Asked one employee for a TPR valve line, he called someone to come help me because he didn't know what I meant. 3 to 4 employees walked by me never asked if I needed help, was it because I'm a woman or I wasn't dressed accoridngly??? Y'all need to speak with your employees about asking every customer if they need help....

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  Aaron Doolittle

  :: 04 March 2018 03:03:29

  Went into this home depot on black Friday. WOW. Busy as can be. I really would be happy if I walked out with only 2 things. Universal mitre saw stand on sell today, and a fire pit on sell. But then I met Henry the store manager. MAN this guy is a rock star. in under 40 minutes he had everything I wanted together. Google Home, Mitre saw stand, fire pit, Crecent wrench set. A new mitre saw for a great deal. 2*4's and much more. He then asked the staff to help me load everything. Incredible customer service. and Amazing Staff. 5 stars. Time is money. And henry saved me a huge amount of Time and money. I have continued to make this my goto Home Depot even though it is an additional 10 minutes away further from my home. Mario is in charge of Hardware and he is another Rock Star. This guy is always on top of anything I need. But it does not stop at hardware with Mario he will help out in all departments. As for all the staff I have found that everyone is great there. Melissa up front at customer service is amazing, Diana another rock star. Matti I think it is, is always helpful. I switched from Tustin and Irvine Home depots to this one. Just because the Staff is incredible. I could go on and on. On one other note for HOME DEPOT CORPORATE. The only thing I wish that could make my shopping at home depot better, would be if they could lump all my purchases every month to the interest free purchases on the credit card if I go over $300. I would spend way more. But as it is I only will spend what I can pay off every month with out interest. They would have me spending thousands otherwise.