Terrible Herbst Lube in Las Vegas

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comments 5

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  Christopher Baker

  :: 09 March 2018 09:18:21

  The advertised price is not what they charge

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  B Randell

  :: 02 March 2018 03:31:09

  Update: Minus one star. New signage is unbearably bright. An accident waiting to happen. Pumps offer free coffee or other perks, but they never print out when you accept them. There's a convenience store, oil change with smog check, and car wash. Prices on oil changes and other services seem high, even after a 'discount' for carwash members. The carwash staff is great- very friendly and quick. Note: this is not a full service location. You can vacuum your own car for 'free', although you may wait for non-customers to get done using up all the stations. The wash always leaves soap on the sides of the car here, and the blower never dries very well, which is quite irritating. Try a monthly membership. It's a good value even after the recent price increases.

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  Daniel Hansen

  :: 20 February 2017 18:36:45

  They have over tightened the oil filters on my cars. Hardly get them off myself to change them myself. One of my cars drain plugs was about to fall out.

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  Angela DiCarlo

  :: 19 February 2016 13:16:37

  I always come here for my oil changes , the service is always professional, the staff is helpful and explains what they are doing and how your car is doing. Today I had a piece of plastic stuck to my exhaust. Needless to say I was freaking out, I'm in my work clothes and unable to climb under my car. I stop by the shop and I was helped with no problem he went under my vehicle and took it off and explained that the plastic would burn off and the car is fine. Shame on me for not getting his name but he was extremely helpful, wish all customer service was at the level these guys always give. Thank you.

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  Kathy Davis

  :: 05 November 2015 16:55:31

  I like the free do it yourself vacuum stations before I drive through the car wash. Along with the free birthday car wash, and buy 10 car washes and the next one is free. The staff at the oil change shop are always pleasant, quick; and they leave my car just as clean as when I drop it off!