TD Bank in Franklin Lakes

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comments 5

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  Douglas Rizzo

  :: 12 February 2018 11:50:16

  I came in to the bank cold, and they were welcoming and helpful. I now do all my banking here. Very satisfied.

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  Marilyn Stallman

  :: 23 January 2018 18:47:52

  They used to have late hours but no more. Very disappointing that their service has gone downhill. It was much better when they were Commerce Bank.

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  dortiz426

  :: 06 November 2017 13:04:00

  If I could give it no stars, I would. I have in the last year had 4 separate occasions when I have asked the Teller to put in a check as cash & it wasn't done. When you give a Teller a slip and you verbally ask them to do something, you expect that they will do as you ask. I have deposited TD BANK checks & ask them to be available, instead they don't put it in as cash, then you get stuck not being able to pay your bills because the Teller doesn't know how to properly read the slip or hear when you ask them to. Save yourself the aggravation and go elsewhere.

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  Brian Trava

  :: 06 November 2016 21:33:47

  I have been banking at TD forever, I find the branch does a great job meeting all my needs seven days a week. Some minor fees, well, they are there Sunday and late Saturday! Greg, the branch manager, has always gone out of his way. Let us not forget, the bank has contributed to many of the charitable events in town and the sports programs for the kids. I appreciate it.

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  Brian C

  :: 01 August 2012 15:03:54

  I recently opened a secondary business escrow account with TD Bank. After having a 12+ year relationship with the Franklin Lakes Branch, because my balance was under $1k, I began getting an $8.00 monthly fee. The Branch Manager, Greg Scher explained that despite my rather high balance in my primary account, the "fee" would not be waived. $8.00 is peanuts...but I left TD Bank out of principle. We took our business to the Wyckoff Branch of Atlantic Stewardship Bank, where my business is valued. We haven't been happier. Staff is friendly and they can't do enough for you. No minimum balances for three years, etc. TD Bank is simply getting too big, and it shows...in a negative way.