TD Bank in Commack

🕗 opening times

comments 5

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  Alexander Paykin

  :: 10 May 2018 10:56:26

  Worst TD Bank branch Ever! I have been a TD business client for 8 years. The manager at this branch (Karen Sprague) convinced me to bank elsewhere. I came in to do a wire out for a transaction and she refused, claiming that no one in that branch recognized me! Never heard that excuse before, given I had all of my IDs with me and a photo of me is easy enough to Google. In any case, she refused to issue a denial in writing and when I said I wouldn't leave without written proof, she called the police. Naturally, I waited for the officers to arrive and when I explained the problem they said they would issue me a report, but wanted to talk to the manager first. Surprise surprise. They went up to the counter and we're told the manager had hightailed it out of there as soon as she saw the squad cars coming in. So I have the denial in writing, in the form of a police report. Now deciding whether to go to court and sue TF and the manager personally, or whether to just report them to DFS. Avoid Ms. Sprague like the plague. She should not be allowed to deal with other human beings in a business setting. She single handedly undermined a major commercial transaction by refusing to do her job...

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  Brandon Austin

  :: 20 February 2018 07:28:35

  This branch is without a doubt my favorite banking Branch to go to. I've dealt with many different branches from many different banks and it's nice to have one that I enjoy and trust so close to my house. The staff is always eager to help you no matter the issue and always does it with a great attitude. I would refer anyone to open up a TD bank account at this branch. -Brandon Austin -Commack NY/Bradenton FL

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  A R

  :: 01 November 2017 18:06:36

  Steer clear of Commack TD Bank! Your money will thank you for keeping it safe! Based on their attitudes towards customers they will not loose a wink of sleep over you! I wrote a very long and detailed review post/story which did not post...mmm I wonder... anyway if I can find time I will rewrite and try again. After you will never risk banking here ever again I promise! Short story- they handed over to an disgruntled EX employee more than half our total cash balance (a lot of money) with nothing more than a handwritten withdrawal slip and never so much as made a verification phone call. Nearly put us out of business. We had an account with TD for at least 13 years (when we first started) and as a result of the incident just closed it and moved all our banking down the block to Chase ( who had a much better bus act pkg- silver lining). The worst part of it all it really seemed like Karen or anyone for that matter could care any less about this. We will survive I’m sure but just how long will a business like TD whose very job is to keep our hard earned money safe and be nice in the rare case we walk into the branch anymore. You be the judge here but do so while banking elsewhere.

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  Michelle Finkel

  :: 06 September 2017 20:19:16

  love this bank. great personal service. manager karen and her staff are top notch. can't understand the negative reviews. all experiences since the days they were commerce bank have all been positive.

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  Bradley Schloss

  :: 09 January 2017 17:46:48

  The website says they are open until 7. I arrived here at 5 to find the place very much closed. Apparently only the drive thru is open until 7. Unfortunately for me I was in need of notary services which can only be done inside. Horrible experience.