TD Bank in Hauppauge

🕗 opening times

comments 5

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  Jake Burton

  :: 19 December 2017 18:09:39

  If I could rate this establishment negative stars I would, I called and the phone rang for a few minutes, no answer. Then I called again, no answer. Then I called again, after 2-3 minutes somebody answered and I said “I have a question regarding my account”, they said “I’m going to put you on hold we are very busy.” I waited about 5 minutes, then it started ringing again for only another employee to say the same thing. I had a question regarding a $3.00 ATM fee that could have been easily answered or fixed. Then I decided to go to my local TD Bank in Hauppauge, NY at exactly 5:30PM and the lobby was closed but employees still inside, and they were not busy whatsoever. The hours on the door clearly indicate that they were open until 6:00PM. I waited at the door, they told me to go to the window even thought they close at 6:00PM. I went to the window only to wait 15 minutes to withdraw all the money out of my accounts. I was told I cannot close my accounts from the window and that I would have to come in during their regular hours, by this time it was about 5:50PM and I said “I was here, at 5:30, with only a simple question.” I was told to come back another time. They should really make their hours until 5:30PM because apparently that is when they really close. Terrible customer service, will never bank with TD again and will make sure friends and family do not make the same mistake I did, thank you Jose for all your great help! Wouldn’t recommend this place to anyone.

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  Christine Yandolli

  :: 28 November 2017 15:09:34

  Customer service agents were pretty rude to me. But I went to another branch and they were more than helpful.

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  Joe Barilla

  :: 18 June 2017 15:11:03

  WOW! I would say The worst TD branch I have been to beyond rude bank elsewhere

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  Victoria Lewis

  :: 01 January 2017 12:47:49

  This bank showed me the up most respected. The representative was very business and professional. She took her time explaining everything to me. I open up a checking & savings account. I didn't have the 300.00 min for the saving, but the representative let me know that I still could have saving acct. With just 25.00 every month. Going towards the savings account once it above $300.00 I could use it. Which I thought was great. And to top it off,this bank offers emergency advance on you checking, so say if there is a bill you need to pay.even thou you don't have the funds in checking account, you can withdraw the money off of you debit card from any Atm machine, but you will have to pay it back. But that was just awesome. A bank that cares.

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  Wayne Smith

  :: 21 October 2016 14:55:27

  This bank is a frigging joke, and nothing but GREED!!! Charging a non customer a $7.00 fee to cash a check from a customer that does have an account here. Greed and discrimination against that don't have an account!!! TD bank should be ashamed of themselves!!