TD Bank in New York

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comments 5

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  মামুন চৌধুরী

  :: 31 May 2018 11:29:56

  service very bad..they don't care about coustomers

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  DJ Julia Marie

  :: 30 January 2018 18:13:13

  I cannot fathom how this location continues to serve patrons the way that they do. Initially I was impressed by the hours and small lines on a Saturday morning. Unfortunately, the moment I walked in, I could not overlook the dirty, fingerprint laden cabinets and incompetent counter clerks. I refuse to go into detail on the exact situation I was put in by two of the employees here but you better believe when I contacted their corporate customer service, they were just as shocked as I was at the immature and completely wrong behaviour I encountered. I seldom leave poor reviews, this experience warranted the occasion. I can not blame TD bank as a whole for the one location as my previous experience with a midtown location was pleasant from beginning to end. Avoid this local if you can.

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  Each Frame

  :: 27 December 2017 17:18:25

  Favorite banking institution of the East Coast! TD treats the customer as a member, my favorite part. Monday - Friday 8:30 AM - 5:00 PM Saturday - 9:00 AM - 3:00 PM Sunday - 11:00 AM - 3:00 PM one of my favorite things about the bank is the Lobby hours. Drive Up Hours Monday - Wednesday 8:00 AM - 6:00 PM Thursday - Friday 8:00 AM - 7:00 PM Saturday 9:00 AM - 3:00 PM Sunday 11:00 AM - 3:00 PM

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  Leeta Gato

  :: 13 September 2017 05:50:38

  I've always received good service here. Staff is polite & attentive. Facility has adjacent parking lot, drive thru window, ATM, & handicap access.

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  Scott Teplin

  :: 28 June 2017 11:57:11

  Terrible customer service at this branch. I've given them so many chances over the years. Never changes. Bonus: the TD banking app is a decade behind all the other banking apps with antiquated "security and features". Good grief. Double bonus: I tried opening a safe deposit box a couple years ago (same management as now) and after 30 minutes of filling out forms and looking for/assuring me they had boxes available - they couldn't find the key. Ridiculous. Triple bonus - their ATM frequently only distributes $50's - not $20's. I started using them when they were a Commerce Bank - before they were acquired by TD and they had a change counting machine in the lobby. After they converted to TD they kept the machine though it was rarely in operating order. Now it's gone. Finally, as is typical of many banks - you frequently find yourself standing in line for long periods of time with 3 or 4 employees behind the counter not interacting with any customers.