Target Credit Union en Minneapolis

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comentarios 5

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  Mpls Girl

  :: 24 March 2018 16:08:00

  Since I’ve joined: have received the wrong sum of a cash withdrawal, constant inquiry for my update phone number, despite never changing it and providing it correctly the first time and a MASSIVE time suck to be able to make a foreign purchase. Had to talk to three different different groups to get approval for a purchase. Each time a painful conversation. This organization is moronic.

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  Matt Wagner

  :: 28 November 2017 09:55:24

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  Tracy Allen

  :: 11 November 2017 12:38:11

  I am an ETL-HR for a Target store and while orientating new TMs my job is to tell new TMs about the credit union and the benefits. My mother was looking to bank with a credit union and I referred her to the Target credit union because I knew she could open an account because I work for Target. So she signed up with no problem and a few days later realized that she could not access her money that she deposited. So she called and the TM told her that she had restrictions on her account and the hold wouldn’t be released until I opened an account! My problem is why wouldn’t this be explained from the beginning. It should be stated that in order for family or friends to have an account with the Target Credit Union, the Target TM has to not only work/worked for Target but also have an account with the credit union. So ok, now I’m forced to open an account. Open the account and now my mother still has a hold on her account and she still can’t access her money. She calls them and they say well your daughter has to fax us her ID, Social security card and a paystub showing she is a Target TM. Why isn’t this communicated before hand. Before anyone opens an account the credit union tms should tell the guest all the requirements they need to meet and all required documents that need to be sent it! So luckily I was at work and had those forms with me to fax in and my mom hold was lifted. 2 days later I check my BCU app and I see I have a -$5 balance. How is this balance negative when I just deposited $5 because they required I at least deposited $5? So I call the bank again, the lady tells me that there is some type of hold on my account but she is unsure why and she will have the other department call me back the next day because they were unavailable 😲! I was like this can’t be serious. Later days come and I call back for another TM to tell me that they hold $5 from your account but he isn’t sure why...but the money is still mines, the bank just holds it!!. I haven’t deposited another penny in that account. This is just pure craziness ! The communication that BCU has is terrible and the fact that customer service doesn’t even know what certain things mean (especially if this is something that happens to everyone’s account) is absolutely ridiculous. Communication is 🔑

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  Maxwell Smart

  :: 02 March 2017 07:22:11

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  Sue Ritter

  :: 24 November 2015 08:54:25

  Tom and Derek are awesome.