T-Mobile in Secaucus

🕗 opening times

comments 5

• 

  Clarissa Gonzalez

  :: 02 June 2018 08:58:03

  I was there about a week ago with my son and was helped by a representative by the name of Rhicia. I needed to upgrade my phone and switch my old phone to my sons line. She made my experience super pleasant and quick. When you are buying a new phone you have to wait 15mins for their vault to open and she made does 15 mins fly by. Another representative would have probably just let you stand around and wait. She stood with us. Brought out all the phone cases that fit our phones and took the time to put the new case and screen protector on my sons phone. Once the vault open she was able to transfer everything from my old phone to my new phone and also set up my screen protector and case. All the while being super nice and answering all my questions. I will definitely be coming back to this location for all my T-Mobile needs just because of Rhicia.

• 

  EVELYN TEXIDOR

  :: 31 May 2018 08:58:22

  I went to upgrade my mother’s phone and was told that the phone I picked was there but they were unable to find it. I ended up having to go to the one in Jersey City. I DO NOT RECOMMEND THIS PLACE TO ANYONE.

• 

  VANESSA YEPES

  :: 16 April 2018 14:51:48

  BEWARE!!!! A representative from this location named Brayan Guevarra went into my account without permissiom and disabled my SIM WHEN I LIVE IN MIAMI, FLORIDA to assist a hacker in hacking ALL of my social media accounts and business email! CAUTION!!!!

• en

  Robert Aponte

  :: 09 November 2017 15:48:34

  Attention Tmobile users. If you visited you local branch store and they offered you a promo free appliance for your phome (ie. Case, charger, etc.) Take a look at your bill you are probably slowly paying off that "free appliance" according to a Tmobile manager at my local branch they never do free appliance promos. Tmobile's customer service doesn't even recognize the promos the employees are setting to sell phones. If you see a free appliance on your phone go to your local branch and fight the charges even if you have to call up customer service right there in the store. Don't let the employees steal your hard earned money just to make a sale.

• 

  Richie Leitch

  :: 24 October 2017 11:12:53

  The manager Joanna is a such a nice woman.She knows everything about what's going on and was a pleasure to talk to.I look forward to talking to her again