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2320, Elkhorn Road, 40509, Lexington, Fayette County, US United States
kontakter telefon: +1 859-543-8384
internet side: www.t-mobile.com
Større kort og retningerLatitude: 38.040656, Longitude: -84.423733
Jorge Prado
::Took more time than usual
Delfina Martinez
::Brenda was great she gave us A+ customer service!Hamburg Tmobile staff are happy to help .
Chad Kolessar
::Very friendly and knowledgeable staff. A plus!
Dewayne Murray
::T-mobile is amazing they're far better than they were in the past so don't let that interfere with your decision to stop in. Great phone service great customer service.
Tracy McDonald
::i have had so MANY problems with this store. not everyone that works there is bad. but they have a manager that is dressed in regular clothes i didn't even know he worked there, everyone else was wearing a t mobile shirt. on April 4, 2015 they let someone that i sent to pay a bill for me into my account. i told them to pay it in the kiosk machine.at the time i didn't know they had removed the kiosk machine. the manager started raising his voice at me, i had to call 611 three times in one hour. then the manager had to speak to them on my phone, while he was on the phone with 611 he was rolling his eyes, he even put the phone down while the representative was talking to him. they let someone else in my account which is not right what so ever. ever time i go they ask me for ID but then they let another person that i sent there in my account without my permission. no one is on my account so no one should have gotten in to it. they basically don't want to admit their wrong doing. the lady on 611 was very very nice to me, and she made up the mistake that this store did. she had to credit my account for $60. the people at this store is very very rude. they lay across the counter, just lazy and don't want to get the job done. its like its a problem for them to help you. Bad Bad CUSTOMER SERVICE IN THIS STORE. I WILL NEVER EVER GO BACK TO THIS STORE EVEN IF I HAVE TO DRIVE MILES AWAY TO ANOTHER STORE, I WILL NO LONGER GO TO THIS STORE. you wont get any problem solved here, once they sell you the phone, your on your own.