T-Mobile in Hurst

🕗 opening times

comments 5

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  Paul Yim

  :: 11 April 2018 14:39:34

  Be aware of the pushy manager, Jose. Don’t buy any of their expensive accessories. I switched to T Mobile from ATT because of the promotion. The plan and the phones were fine. Jose insisted that I needed to protect my new phones and proceeded in getting a screen protector and case. He never mentioned the prices but kept on saying that he would take care of me. He kept asking me to sign on the keypad but never revealed the actual document. I did not realized the prices until I received the billing a month later. By that time it was too late to return the items as they claimed they had a 30 day return policy.

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  susie zawisza

  :: 31 March 2018 14:08:16

  After dealing with Sprint and their "No Can do" attitudes for 2 years, we went in to the Hurst TMobile store full of aggravation & frustration. We met Cutler, the store manager. He spent hours (literally) going over different devices and plans. Although he was clearly exhausted, he was patient and extremely helpful and pleasant through the whole process. We walked out with a fair plan and new devices. I highly recommend this store if you're tired of being lied to and robbed blind by your current carrier.

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  Kayla Groves

  :: 21 January 2018 10:47:48

  Came in to upgrade my phone and the first thing they do is see how they can save ME money! Awesome staff, took about an hour to transfer my stuff over from one phone to my new one and they were ALL friendly to me while I waited. Funny guys who are awesome, definitely worth the extra drive to them.

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  flip stylez

  :: 14 January 2018 18:49:34

  Cam and Alfred were very knowledgeable on helping me get a new phone. I would definitely say this store is the best in the area. I have never been so happy getting a new phone with these guys. THANKS!

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  Michele Smith

  :: 20 December 2017 12:55:02

  I want to say Cam is the best at store # 5311. My accounts got hacked and he spent days & hours helping me recover all me accounts. Cam is a very Great Customer Service Rep. I highly recommend him and the T Mobile Store in Hurst. Thanks for all your help!!! You Rock