Sunrise Preschools Bell Road in Phoenix

🕗 opening times

comments 5

• en

  John Huguelet

  :: 08 May 2018 15:40:18

  There are so many great teachers who work here. My daughter fell in love with them all and they always treated her like she was their favorite. It saddens me we finally had to pull her out of this school because we were concerned about her safety. Overall, there are strong indications the front desk (administrators/management) does not support their teachers. Several months ago, my daughter became ill. When I picked her up at the end of the day, I was informed of her illness and the teacher told me the administrators didn't want to take her temperature. When I asked the assistant administrator about it, she said "oh yeah, I didn't get around to it." Last week, a teacher informed me my daughter was one of four children bitten by a boy that day. While we were talking, the boy cornered my daughter in the corner and she was screaming. Upon our exit, the administrator and assistant administrator were both too busy to talk. I brought in our written notice of intent to leave the following business day and questioned the assistant administrator about it. She claimed to not know any details. I told her I would be speaking to the corporate office. I received a call from a blocked number later that day and pushed it to voicemail. It was Olivia, the Director of Operations. Her voice sounded annoyed, she said she would try me later and did not leave a contact number. The administrator Ashley also called and left me a voicemail asking what she could do to keep us as a customer. I didn't call her back since I wanted to speak to someone above her and assumed Olivia would call me back. My daughter has since been removed from the school. They made no further attempt to contact us. I still don't have an explanation on whether she was the first child bitten, second child bitten, third child bitten or fourth child bitten. I still haven't received an answer on whether first aid was administered; and no one can explain their bite policy (see related news story from channel 12 regarding Glendale Sunrise). Sadly, I think it is clear their warmth and compassion towards our children ends with the teacher; and that the administration and corporate office are merely interested in treating these schools like factories and our children like undervalued customers. Do your child a favor and strongly consider other options.

• 

  Laura Holmberg

  :: 18 April 2018 12:25:52

  This is my son's first time being in a pre-school setting and we love it. The teachers are amazing. My son loves it there!!!

• 

  Brittany Davis

  :: 27 December 2017 00:03:42

  Our daughter has been attending for a year or so. It’s been a great experience overall. We’ve had a couple teachers that we don’t necessarily love, but overall it has been great. The front office staff are friendly and approachable. Our daughter enjoys everything about it! The classrooms seem very structured and orderly, which I imagine is not an easy feat when you’re dealing with infants through school age. They have events like book fairs, picture day, etc. Overall, Sunrise is worth the price we pay.

• 

  Surupa Chakraborty

  :: 08 October 2017 16:26:34

  It was the most Horrible experience a mom can ever express. Please don't send your child here. They do not take care of your child at all. They just treat them as numbers. I wish there was a zero or negative rating I would have given it.

• 

  Ty Criner

  :: 16 June 2016 16:03:42

  Our son loves his school and so do my wife and I, our son has been attending Sunrise since he was a baby and he is now 31/2... I can not say enough about the teachers our son certainly has one he just adores!!! The manager and assistant manager are wonderful to deal with and always so helpful! If you are in need of a daycare facility for your child to grow check Sunrise out!!!