Summer Classics Nashville in Nashville

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comments 5

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  Jonathan Uhles

  :: 27 May 2018 10:25:00

  The outdoor furniture in this store is exquisite! Other people have made comments about poor customer service, but the help and planning I had from Lauren was phenomenal! I’m renovating an outdoor space and needed deck and patio furniture. She went above and beyond and helped with every detail looking at photos of the current space, proposed project and coordinating all the spaces together through common furniture pieces and fabric. I couldn’t be happier with my experience and can’t wait to receive my custom outdoor furniture!

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  Alita Adams

  :: 19 December 2017 11:23:09

  The customer service here is awful. I tried to order replacement parts for an umbrella a month before I needed them. We were using the umbrella for an event, so it was time sensitive, which I made clear to the rep. I followed up multiple times for tracking information & confirmation that my parts had been ordered. I got a call 2 days before they were supposed to arrive asking for what kind of parts we needed & the specifics. I was shocked, considered I gave them this information 4 weeks prior. The day my parts were supposed to arrive, I asked for tracking information because we had not received it. I finally got tracking information the following day, however all it said was the label had been created & nothing had officially shipped yet. I've worked with two different reps & no one seems to care. Extremely disappointed with this whole experience.

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  Brent Strong

  :: 22 October 2017 18:19:16

  Great store, very helpful, and most importantly A+ furniture!

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  holly merrell

  :: 12 July 2017 12:56:55

  My husband and I walked into this lovely looking store prepared to buy quite a few pieces. We were greeted by the top of a head staring at a computer. The salesperson made no attempt to help us or ask if we were looking for something. When my husband went up to ask a question another salesperson came not to help us but to ask the front desk person a question. Needless to say we left without making any purchases. Summer Classics has lovely furniture that is of fantastic quality. Their salespeople in the Nashville store are in need of some serious lessons in customer service.

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  Joshua Rubin

  :: 14 April 2017 23:18:44

  The outdoor furniture here is really high quality, its not cheap so be prepared for that.