Stardust Inn in National City

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comments 5

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  Jasmine Rico

  :: 16 March 2022 03:54:47

  Let’s start off with the horrible check in service, lady was rude & have 100$ security deposit plus some cleaning fee aparently 18$ non refundable. these rooms are gross ! Haven’t been cleaned so what’s the purpose of the cleaning fee.. Don’t ever book your stay here unless you like bedbugs, a sticky remote, no smoke detectors or carbon monoxide detectors. Ac that is useless . Mind you no ventilation feels like your breathing in all the mold that’s painted over. Simply gross. Not even 15 mins in the room and I’m booking another room somewhere else ! Really not gonna stay and get bit by something in my sleep

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  Ethan Winfield

  :: 05 March 2022 05:05:05

  Extremely outdated. Charges transaction fee for the deposit and to refund the deposit. Have to give clerk PIN number because apparently card machine doesn’t reach the desk no option for apple/phone payments. Rooms unsanitary from the bathrooms to the remote controller. Sleep in your car and save the money if no other hotels are available. Don’t waste your time or money on this hotel

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  Chuckuk7

  :: 05 March 2022 04:46:42

  Excellent motel for overall experience. When talking terms of pricing, professionalism, cleanliness of guest rooms. The same standards used property wide. The facilities in excellect repair. No expense has been spared in keeping the guest room like new. I've stayed at this property for years now. Stright down the line. Every experience has been as expected. Furthermore, there is no lackadaisical approach in an effort to make guests at home. The rooms have a refrigerator / microwave. The second floor has beautiful high cathedral type ceilings giving the rooms a grand, majestic touch of eloquence. The modus operandi at this Stardust has always been honest. (Some people are expecting to arrive at the Four Season, yet still paying $60 per day)

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  Yolanda Garcia

  :: 19 October 2021 21:27:46

  I paid the amount for the room online, including the non-refundable deposit of $19.99. Upon arriving to the hotel, I was told I would have to pay an additional $117 for deposit and cleaning the room for "smoking." When I told Katie I wasn't going to pay an additional deposit, she ignored me, refused to give me any additional information, and refused to issue a refund. I was told I should have read the policy. In the confirmation email, I was informed I would have to pay an additional $10 deposit upon arriving - no big deal. How did $10 turn into $117? They are refusing to issue a refund and now I'm out $160 for ONE night. Can anyone help get this money back into my bank account?

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  Michelle L.

  :: 04 September 2021 13:57:05

  Our room was spacious and clean. I especially appreciate the fact that the flooring is laminate-like, not carpet. Our bed and linens were comfortable and good quality. The entire property is well kept, and the layout allows for easy parking near your room if you'd like. Convenient location, produce/liquor store, restaurants, shops are within walking distance. Quick and easy check-in and check-out. Pleasant, hospitable, and professional customer service from the management and staff. I will definitely stay again. Thank you!