Staples in New York

🕗 opening times

comments 5

• 

  Ekaterina Sidorova

  :: 22 February 2018 17:51:30

  Great experience with the Same Day printing services. I ordered basic business cards before 2PM and it was ready for pick-up in less than 3 hours after I placed the order. The quality of the premium paper was great and the price of the product turned out to be very reasonable. I liked Staples better than Vistaprint.

• en

  Robert Bisno

  :: 26 December 2017 13:12:45

  Excellent service. Good value.

• 

  Simon Green

  :: 21 November 2017 14:33:02

  Absolutely, without a doubt, one of the worst customer service experiences I've ever had. It's not even like I was trying to make their life hard, I hadn't even purchased anything yet, just trying to get someone in the store to acknowledge I was alive was really pushing it. Staples should immediately close this store, fire all staff, and just start again. Do not go here.

• en

  Bella V

  :: 07 November 2017 00:39:38

  Mentally challenged employees. I had to EXPLAIN what I needed for OVER 20 MINS, and they were looking at me like I was speaking Chinese. When they finally "got it", they said it would take over 24 hours. Took my project over to Fedex on Lexington and COMPLETED IT in UNDER 20 mins. Avoid this place if you can.

• 

  Erin McMurtrey

  :: 31 May 2017 11:28:30

  Absolutely horrible experiences here. The workers at this store are completely incompetent. Most recently, I placed two different print orders. One of them was such poor quality I refused to take it and asked for a refund. They said it would be refunded. Of course, it wasn't, and no notes were made on the order about a refund. I'm still working on getting that money back. The second was for some reason sent to a different store for printing (it shouldn't have been), and was supposed to be available for pick up by noon the next day. I went to pick up at 2. I was told it's not there and come back in 45 minutes 'it will definitely be there by then'. Go back at 4. Still not ready. Go back at 4:45 to finally pick it up. It was also printed incorrectly. Told me they would refund it. Didn't. Again, no notes. I'm going to have to go to the credit card company to get these charges reversed. Almost forgot, during all this I also place a one hour pick up order. The guy gave me the wrong product when I picked up, and I didn't notice immediately so I had to go back again. He just laughed about it--no apologies. No, I don't think your inability to do your job is hilarious, it's a waste of my time.