Spring Nail Spa Ny in New York

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  Rosie Martinez

  :: 22 April 2018 18:12:27

  Ok so I have been coming to this place for a little over 3 years ever since I've moved into the neighborhood. I am a loyal customer of Selina's (the younger girl that speaks the most English there). She is very sweet and she does nails very well. I usually get a gel manicure and from time to time change it to acrylic tips with gel color/design but for the most part I usually keep them short. I have been asked by them to write a review for some time but now that I am extremely dissatisfied with their service I will be writing an HONEST review. I just came back from getting a fill in on my acrylic wrap nails and decided to do a simple french manicure and foot massage: 1. Selina was always the one I would see until I started getting acrylic and she said that she no longer does acrylic nails because she has some sort of allergic reaction...........ok yet i see her doing other clients nails that include acrylic. The lady in which she referred me to see is apparently the only one who does acrylic nail (Ada). She is very rough with the little machine and she doesn't understand a word of what I'm saying. Listen, I am all about everyone working and doing what they need to do but I really don't find it conducive to a business that operates in the financial district and only relies on one person to translate everything. It doesn't make for efficient work and the client is not able to communicate with their nail technician what they would like without disturbing the only one who speaks English. I find this time consuming and makes the unnecessary frustration. With Ada doing my nails (about 1 year now) there have been far too many instances where I tell her to cool it with the machine or not be so rough and she doesn't understand. I know it can seem like I'm being snobby when I ask another to come and translate for but honestly this is just unacceptable. Let's remember they're not cheap. With that being said, I would think that they would take a little more precision and time to make sure that your nails come out clean. I just walked out of the salon not even an hour ago and my french gel clear coat on my left hand looks like a 3 year old painted my nails where it is not smooth at all and the lines are not clean. I could've easily asked the lady to do my nails again (three fingers on my left hand) but at this point the nails were dry (i noticed once my hand was out the UV light) and I was fed up with how they operate so I didn't want to bother with asking them to repair something once again. I don't mean to tell anyone to do their job but if there are many negative reviews, its for a reason. I really do believe they have the potential to do great work but I think in their part they should at least understand a little more than basic English in order to have a better communication with each client. It's frustrating to the customer to walk out of there paying a very high price for mediocre service. It's safe to say I will be commuting a bit farther to find another nail salon as I am just disappointed with how they function.

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  Shekinah Johnson

  :: 12 April 2018 15:33:14

  Nail tech Amy was unkind and rough with me throughout my entire visit. I asked for a third coat since I chose a light color and she gave me much attitude before speaking about me in her native tongue. Needless to say today was my last visit.

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  kruti kothari

  :: 03 April 2018 23:51:53

  I got a gel manicure and pedicure. My hands literally looked good for a day after I getting the service. I feel cheated. On the brighter note they have great color selection and people who do your service are nice.

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  Kathy Saunders

  :: 23 March 2018 14:05:48

  I'd gone here for years adn was satisfied but in the last year the manicurist have become ruder by the minute. I had to walk out today before I lost it. I will never go back

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  Ruthie Sanchez

  :: 01 December 2017 18:44:17

  No frills place and ladies working there are kind. They don’t all speak English well, but I’m patient and doesn’t bother me. I pay $47 for gel nails and regular pedicure. They are quick and I can usually get it done during my lunch.