SP+ Parking in New York

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comments 5

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  Xuan Bi

  :: 25 December 2017 12:33:47

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  Qiwen Zheng

  :: 25 December 2017 12:32:27

  We lost a Bose bluetooth mini speaker worth $159.99 yesterday when we use this valet parking service between 3:00PM-8:20PM. The internal audio speakers of our car is broken and that's why we carry the bluetooth speaker in the car all the time. To be safe, we put the speaker inside the middle compartment between the driver and passenger seats before we gave the car key to the valet named Jackson. However when the valet returned our car back, I check the middle compartment immediately and FOUND THE SPEAKER MISSING! We called the police but since there is no camera at the spot where the valet parked my car, the police left after a few words with the valet and us the VICTIMS! After the police left, we still hope to know more details about why this happened to us, and it turned out that they PUT OUR CAR KEY SIMPLY ON THE WINDSHIELD OUTSIDE OF THE CAR!!! The first time we asked whether the valet locked the car or not, the valet Jackson said that he CLOSED our car, and then when we asked again, he changed his wording to "LOCK". He also told the police that he "locked" the car (which is obvious a lie since we found out later that there are many cars not locked in the garage). Jackson was not willing to help and said we are not police and we have no right to ask him, and even said our speaker was left at home!!!!!! Also, there is a safety exit just a few steps away from where our car was parked. They said they won't allow any customers to go beyond the stop sign of the garage, but according to another staff on site, anyone who come from higher levels of the building can go down to the center of the garage from this safety exit. And also according to that staff, most of the cars are NOT LOCKED and the KEYS ARE EITHER PUT INSIDE THE CAR OR OUTSIDE OF THE WINDSHIELD. We have filed a report with the help of another staff onsite , but everyone knows that if we don't follow-up by ourselves this won't be solved. Hope this parking spot could make more efforts to make it a safe place!!!!!!!!!!!!!!

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  Wayne Chungman Lee

  :: 12 October 2017 17:41:26

  The scumbag parking attendant gave me a ticket while I am PAYING for a ticket for parking at their kiosk within the same minute? WTH??? Sharing similar experience? You can file a complaint with NYC Dept of Consumer Affair by call 311. Good Luck!

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  calista lee

  :: 12 October 2017 17:19:45

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  Brain Gomez

  :: 12 September 2016 11:23:58