Southern Leather Co in Memphis

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comments 2

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  Herky Hawkeye

  :: 05 January 2018 01:35:38

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  David Summersong

  :: 14 September 2014 16:54:17

  THEY DO NOT KNOW OR PUBLISH THE SIZES OF THE ITEMS THAT THEY SELL, THEIR INVOICE IS INCOMPLETE, THEY DO NOT SEND YOU AN EMAIL WITH THE TRACKING NUMBER, AND DO NOT TELL YOU THAT THEY WILL SHIP IN OVERSIZE BOXES STUFFED WITH NEWSPAPER SO THAT THE HIDDEN SHIPPING CHARGE BECOMES A THIRD OF YOUR ORDER COST. THE OWNER, WHEN I COMPLAINED TO HIM, WAS NOT WELL-BRED ENOUGH TO UNDERSTAND HIS PROBLEM OR TO BE INTERESTED IN CUSTOMER SATISFACTION OR THE FACT THAT I TOLD HIM I WOULD NOT REORDER WITHOUT SOME REDRESS OF THIS OVERCHARGE BASED ON THEM BEING ABLE TO TRACK THEIR PACKAGE. I GOT MY COPY OF THE TRACKING NUMBER OFF THE INCOMPLETE INVOICE WHICH LED ME TO CHECK MY BANK FOR THE ACTUAL CHARGE. GUESS THEY DO NOT NEED OR WANT HAPPY CUSTOMERS. in addition i found that the rivets are excessively long for my purpose and will require washers that will cost nearly as much as the junk they sent me and will detract from the cosmetic appearance by being colored differently. i am sorry that i ordered from these people.