Sonesta Simply Suites Albuquerque i Albuquerque

🕗 åbningstider

kommentar 5

• 

  James Asher

  :: 24 September 2022 19:33:29

  I'm 32yo, I travel for work, I've stayed in literally HUNDREDS of hotels. This hotel is by far the WORST hotel I've ever stayed in. I had roaches crawling all over the place and the rooms were full so I sprayed 2 bottles of RAID in my room but still found at least 1 roach crawling around every day for the duration of my stay. One day I even found a centipede. I'm pretty laid back but this is easily the worst I've ever seen and couldnt stay quiet about it. Would give 0/5 if possible.

• 

  Maria “MonaLisa” Mejia

  :: 18 September 2022 15:23:48

  Nice spacious rooms, courteous friendly staff and reasonable prices. There were a couple of "sketchy" characters lingering in the halls. not too bad compared to other hotels that I've visited while staying in Albuquerque. I would recommend this place to friends and family without children...

• 

  Wendy Schorr

  :: 01 September 2022 01:01:50

  I would never stay here again. They say this is a completely non-smoking hotel but with the first room (yes, first) they gave me I was greeted by cigarette smell as I opened the door. Then I looked up and saw someone had put a plastic bag over the smoke detector (Lovely!). I called down to the front desk and explained what happened. They were nice enough to give me another room. But now THIS room that I'm currently in ALSO smells like smoke. I'm not sure if people know this or not but they charge you $250 if you smoke in the room. I think they SHOULD be charged $2,500! After two room switches the third room smells OK. At least it doesn't smell like smoke. As I lay in bed, I still smell smoke and it's irritating my lungs. Either people next door are smoking or this old hotel was a smoking hotel at one time do the smell still lingers. The surrounding area is a little sketchy. It's kind of in this industrial park setting. Weird. And I think there are people who live here. The workout room is meh. It's better than some I've seen but the 10 and 15lb dumbbells were missing. And even though there are signs to clean your equipment, they don't provide any way to do it. The wet paper towel roll was out. Also, there was a water dispenser machine but there were no cups and it appeared to be broken, anyway. No towels, either, so bring one from the room. I know this is only a two star hotel but these are things that can easily be fixed. The attached "store" where they are supposed to have drinks and food and such was pretty bare. I wanted to buy some cereal for breakfast, which they had plenty of, but there was no milk. They also had a coffee machine which would have been nice if they actually had cups to put it in. The room itself is just okay. It's a bit dated but what do you expect for $90? Lesson learned: You get what you pay for. The only two nice things I have to say (so far) is that the guy at the front desk, Kevin, was nice and patient. He deserves a raise. And the shower has great water pressure. I'll be leaving REALLY early from here to get to my final destination. YUCK!

• 

  Vanessa “mariposa” Roybal

  :: 07 August 2022 13:42:41

  There always seems to be an issue at check in with either myself or other people with reservations. The front desk person is always polite and does their best but I think corporate could do a better job helping to make this experience better for all involved. The lady behind the desk was extremely friendly and did a really great job checking us in although she was stressed with the issues she was encountering through no fault of her own.

• 

  Renata Pendergrass

  :: 06 August 2022 22:38:53

  There's an foul odor in the hallway, and inside of the rooms. I'm pretty sure having a OUTSIDE trash bin INSIDE at the end of the exit door doesn't help. When I asked the lady about the smell at the front desk she simply replied, what smell. I bought three Air Wick plug-ins, but that made it worse. The small fan that circulate air from the livingroom to the bedroom doesn't work, and is full of dust. So the livingroom is cold while the bedroom is hot and stuffy. The housekeepers didn't clean the room well. I re-cleaned my entire room it was awful especially the kitchen, bedroom, and nightstand drawers. I stripped the bed so I can put my own sheets on and the mattress protector had what looked like dried up urine and blood stains. When I told the worker at the front desk about it she was nice, and immediately gave me a newer looking mattress protector cover.The last straw that made me check out of my room earlier was I pulled my curtains back to let some sun in, and a nice size roach was crawling on the curtains. When I told the worker about the roach, and other issues of why I was checking out early she didn't seen surprised or anything which tells me she knows the hotel is not in great shape.