Smart & Final in San Jose

🕗 opening times

comments 5

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  Koorosh Nehchiri

  :: 02 April 2018 23:31:53

  Some good bargains to be found.

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  Martha

  :: 01 April 2018 17:21:28

  We went in to this location this afternoon ..as we were standing in line to pay..a customer a few rows over slipped and fell on a mess that was on the floor..my sister went to find someone to let them know and she appoched a girl who we later found she was the "manager"..very poor management skills...instead of first asking the customer if she was ok..she right away asked her "did u spill it"?..she was just rude and stood around calling out to her cashiers to page so and so person to come clean it up... The cashiers were laughing and just rolling their eyes..like not really caring either..she finally then came to the cashier where we were in line to pay and pointed out the customer and whispered..."she doesnt speak english so i need you to translate but i think she spilled it herself"... It was was wrong on how she handled it this situation.."Lupe...Miss Store Manager"...please learn more customer service skills and to be compassionate towards your customers. And with a name like that...you'd think you would speak spanish. Cant be more mexican then that...ok my rant is over..lol...Blessed Day

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  Eric Phillips

  :: 03 February 2018 19:47:13

  This store always has what I need when costco's doesn't. However parking can be a bit tricky during peek hours and there is always a long line. More cashiers needed. But always have items in stock.

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  Teresa Contreras

  :: 30 December 2017 17:05:50

  NOT VERY HELPFUL BAD CUSTOMER SERVICE NEED NEW MANAGEMENT THIS STORE NEEDS BETTER ORGANIZATIONS TRAFFIC JAMES TO MANY CROWDED AREAS OUTSIDE NEED ClEaning

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  Melaney Wilson

  :: 17 November 2017 15:27:51

  Not a good place. Freezers always broken. Not a satisfied customer. I usually give a place a few tries 1st but this one has not changed at all.