Skaggs-Walsh in Mount Vernon

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comments 5

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  James

  :: 09 December 2017 19:55:52

  The phone service representatives are disgusting. CUSTOMERS BEWARE. NOT WORTH the premium they charge. I canceled the account today. When I told that I would have to speak with Allison Heany, Deborah and Jessica told me that they don't care about the sort of terrible service they provide because they are working there as "family" and therefore implied that it didn't matter what they did, the owner, Allison Heany, couldn't fire them. These over-the-phone arguments are not the first, and I have dealt with Deborah and Jessica on several occasions. They are stubborn and disgusting people. When Allison Heany contacted me more then five years ago to sign up with them for Heating Oil she assured me that the higher premium they charge was worth it because of the quality in service and product they provide. I WILL NOT TOLERATE THIS ANYMORE.

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  Joseph Lee Ong

  :: 16 October 2017 11:12:59

  Great service, technician was friendly and professional. He kindly explained the problem and asked us to notify them should problems start up again with the boiler or hydronics.

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  Pat Bohan

  :: 21 March 2017 15:05:21

  I've been with Skaggs for years now and they never fail to disappoint. The oil prices are on the higher side but their service is the best out there. I can't imagine going with another company.

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  Lucie Ganci

  :: 21 February 2017 11:48:36

  I have been a Skaggs Walsh Customer for 20 years. They are one vendor for my home I can count on. Over the years I have called them for service at 11 p.m., Christmas Eve, New Year's Eve and Thanksgiving Day. They got to my house promptly, fixed my system and left me and my family in comfort. I never have to worry about deliveries. They are competitive on cost. They may not be the cheapest but for all the benefits I get I will never complain. They have also added plumbing. I tried them for a kitchen waste pipe. They were great. Fixed the pipe for far less than another plumber quoted. If they could add electricians to their group, life would be perfect!

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  Jessica Stein

  :: 18 February 2017 22:16:25

  Skaggs-Walsh has excellent service, great mechanics, and are very reliable. The office staff is always friendly and helpful. I would definitely recommend them.