Shoppers in Alexandria

🕗 opening times

comments 5

• 

  Anna Peters

  :: 18 May 2018 09:34:28

  Always Very Clean And Welcoming Appearance, I Love the New Layout. The Produce is always So Fresh And Delicious!!! Kudos to the New Shoppers!!! Awesome

• en

  Cc brown

  :: 03 May 2018 15:33:24

  Today was my first time visiting Shoppers since moving back to DC. I needed to go to Target and thought I’d try it out to see if it was comparable to Harris Teeter since Safeway on The Hill is closed for a rebuild. First upon entering with my toddler we waited for five plus minutes in the customer service line to see about signing up for a rewards program. The woman working the customer service counter said they do not have a rewards program so I can not sign up. Fair enough although I found that strange. So we went about our shopping while shopping a man who claimed to be homeless approached me and asked if I could help him out. I told him I don’t have cash on me and he asked if I was able to buy detergent for him. So I replied yes. Please leave it with customer service and I will purchase it on the way out. Then I went about my shopping. My spouses meeting ended early so he ended up meeting us at Shoppers so we could go to lunch at a local restaurant. The man appeared and asked me again about his detergent as I noticed he did not just pick a detergent on sale he chose the most expensive one they had which were Tide Pods. He had been asking every customer in the store for help in and out of the aisles for at least twenty minutes. So my husband said come with me I’ll buy it for you. So he did and realized this man clearly wanted the money and gave him the receipt because he felt regardless of what the man said or asked he was in need. When we were checking out this man was spotted again but this time buy the management team. He had already been in the store for at least a half hour at this point. The two men confronted him next to us in the self check out. ( Andrew from self checkout may need guidance) We were checking out when one manager walked away and the other one was stern with the gentleman asking him about the Tide and where it had gone? My husband and I only heard half of what he said but chimed in and said we purchased the Tide for this man. The manager rudely told us to stay out of it! As he kept talking to him. Finally my husband said you should probably leave before you get into trouble. The man said thank you and left. Now as getting ready to leave we again said to the manager we were sorry to interrupt however we wanted it clear we purchased the Tide. The manager was one of the rudest managers I have ever encountered! He told us the man is a con and it’s not his first time so what we waste our money on is our business but he will just come and back to drink……. So we said okay. He was rude to us and walked away. This was the worst and strangest shopping experiences at a grocery store I’ve ever encountered. Not because of the apparent con man on the loose but due to the MANAGEMENT TEAM! The head manager of the store completely brushed us off and made a phone call. I was in a store where it took over a half hour to flag down a man asking every shopper for money. Not one person greeted us or said thank you for shopping today. Which at Harris Teeter l they always do! Then to be treated by management as though we were awful to buy someone Tide and we were part of the problem as paying customers was baffling. How about How was your experience? Did you find what you were looking for? Thank you for choosing us today? No. Okay. Here’s what I’ve learned you couldn’t pay me to go back and deal with this staff and I have a new found love for Harris Teeter and Whole Foods. Also while in line a bottle of soda shot across the store and nearly hit someone… Not Surprised. Note to management if you have a serious problem with this individual you feel is a con man get corporate involved to properly handle your store! Location 3801 Jefferson Davis Hwy Alexandria, VA 22305 *I tried using Shoppers Contact US for support however the website is not properly operational and keeps timing out. So I put this same message on a corporate site.

• en

  linda eckles

  :: 23 April 2018 06:47:45

  All those months of remodeling to end up with worse store layout!!!......Hate those long, long aisles,..and too narrow when store is too busy..Which is limited to weekends.....Otherwise....Plenty of parking, but make the wrong turn inside and you're in for a long, long walk in obstacle /sales display strewn aisle....Hope you know where and what you want....Browsing is not fun here!...And sure don't run into a neighbor.....Two customers just exchanging a few words can block a WHOLE long aisle!! Pretty sure all those weeks/months of torn up store were meant to make it better......Wish it had.

• 

  Jeremy Smith

  :: 20 April 2018 13:40:42

  Great 24hr grocery store! It's clean and the prices are good.

• en

  Marshall Jones

  :: 11 December 2017 18:03:26

  First time I've been in since the renovation. This is a great grocery store now. Really like the new coffee shop and all the Ready-to-Eat food choices. Shoppers meat choices are always the best.