Shop Wash DC Derm in Washington

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comments 5

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  Dolores Rowen

  :: 07 November 2017 10:05:01

  The facility is clean and the doctor is very friendly, respectful, and articulates the issues well. But, the receptionists and support staff could improve substantially. I had a procedure done about two weeks ago did not see any results. In fact, I called and said that the doctor may have missed the location spot by accident. The individual said that they would note I called and to give it more time. They didn’t take down my name or information so I called back. I called again today and it didn’t seem like the person who answered was skilled at her job. I think the doctor is probably very skilled but the receptionist staff has difficulty responding to questions, meeting customer needs, and taking the correct information for maintaining effective records.

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  Laura Reynolds Bobisink

  :: 15 June 2017 14:14:14

  I am so disappointed with the strange interactions and outcome I had at Washington DC Dermatology. Of the few appointments I had, there always seemed to be some avoidable issue, starting with waiting almost an hour to be seen, to having incorrect information in my chart, to not being provided pre-care instructions and being aggressively engaged in confrontation with the front desk staff. The front desk staff are incredibly unprofessional and off-putting, patient care is discussed in public spaces, I was rushed through every appointment and I was made to feel very uncomfortable on my recent (and ultimately) final visit to the practice.

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  Laure Molina

  :: 11 July 2016 16:26:01

  It was a pleasure meeting Dr. Holmes. Her level of medical expertise, professionalism, and kindness are exemplary. She really cares about her patients and personally follows up on their well being. I would highly recommend her.

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  Eva Wood

  :: 13 May 2016 09:27:53

  I enjoy going to Dr. Holmes' office for my monthly shot for my scalp condition. Her residents are very good and the reception personnel are always so friendly and nice. I usually get taken on time and I love that. They are all so professional, friendly and courteous. Dr. Holmes even called me on a Sunday afternoon to reschedule my appointment and I was amazed that she would do that.

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  Kami Higgs

  :: 28 October 2015 01:27:55

  Dr. Holmes is a dedicated physician that has a great bedside manner. She takes great pride in making her patients comfortable and satified with a devised treatment plan that works effectively. The office is clean and updated with the latest technology. Washington DC Dermatology is managed and operated by great caring people that really care about their patients. Great customer service is displayed from the front desk ancillary personnel to the medical staff.