Shippan Auto Body in Stamford

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comments 5

• en

  New York

  :: 07 May 2018 10:59:33

• es

  Maribel Villegas

  :: 29 March 2018 18:54:27

  buena atención por parte de German

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  Christel Kassandre Dimanche

  :: 18 May 2016 13:48:37

  This place is extremely unprofessional. The owner was very rude to me and had a terrible attitude when I was asking about my vehicle. I was told my vehicle would be ready today, yet it is not. This business is very disorganized and the owner was not understanding or willing to compromise. Avoid this place like the plague!

• en

  Yura Filatov

  :: 29 February 2016 18:53:30

  Shippan Auto Body, after dealing with them, falls into the category of service providers that want to do something to get paid without fully fixing the problem. My Mercedes needed to be fixed. Fender had a dent and scratches, scratches on the bumper and parking light on the side had to be replaced. An estimate has been given and I was told that everything will be fixed in a couple of days. After waiting for 4 days I decided to give them a call since I did not hear anything regarding the repairs. A person answered saying that the car was done and I could pick it up. (How hard is it to call a client and say that the job is done). After inspecting the car I realized that there was paint coming off on the fender. After bringing the car back to the shop I was told that they must have missed a spot and that if I leave the car it would be done by 6pm. I agreed but picked it up and paid for the job the day after. Later I found another problem with the job. There was a crack in the bumper that the person doing the estimate missed. The crack is to the side of the headlight, in the niche, so it was hard to spot. I went back to the shop again. The owner spared 10 seconds to tell me that it's a split in the bumper that I was told about when I brought the car and no work was done about it, turned around and walked away. A few days after I decided to go back to get some clear answers. Firstly, I wanted to know why nobody told me about the "split". It made no sense for me to spend $1000 to repaint something that has a crack in it. I wanted to find out why replacing the bumper never came up in any conversations. After approaching the owner who said that I questioned the estimate too much, and that I did not want to pay "too much" to fix the bumper I realized that the owner of the shop decided for me what the best course of action is. It was to repaint the fender and bumper, and leave the crack alone. So, after he stormed out yelling "Goodbye" multiple times, I am stuck with a cracked bumper which I might need to replace (I am not happy that I paid to get a bad bumper repainted). As far as I can tell, the fender looks good, and they might be okay at what they do, but just like others will do a half assed job to get paid. "It's just business".

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  Leon Martinez

  :: 08 October 2015 18:06:25

  Good body shops are hard to find, these guys are the real deal.