Sheraton Kansas City Hotel at Crown Center in Kansas City

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comments 5

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  Holly Peterson

  :: 29 May 2018 09:04:41

  It was a nice hotel with a great pool & views, but we had a club room and there was so no fridge in it. We called the front desk and told them that there was no fridge so we had to wait around for 20 minutes and wait until somebody could bring it up. Overall a good hotel and I would stay again for the views of KC and the pool.

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  Lance Tilton

  :: 24 May 2018 21:45:17

  My wife and I have stayed here twice. Overall a good experience. Parking garage is accessible from the street, lobby is really nice, service was good, and rooms were modern and comfy. The valet parking costs more, but worth it. The pool is decent but kinda hard to find; it's on a floor by itself and you take like three hallways to get there. And when we got there, no clean towels to use and no one around to ask for some. Four stars is appropriate.

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  James Saitta

  :: 16 May 2018 00:24:52

  We love staying here... It has gone a little down-hill since the Marriott acquisition, but I'm sure they'll work it out... Some really great staff here.. Top to bottom... Nice rooms.. Great location... Don't pay more (too much) to stay on the plaza... It's only a short ride away from here!

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  Shiron Hagens

  :: 12 May 2018 18:05:58

  Nice place. The rooms are big enough for a few people to be comfortable. They provide 4 good sized pillows per double bed. I like that the hotel is connected to a small mall with a few restaurants and shops with other attractions nearby. For that reason the location is great for anyone with kids. They also have an air hockey and table tennis games available near the pool.

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  annack54

  :: 06 May 2018 18:37:34

  For the amount of money I paid for one night there, I was very very VERY disappointed in my experience. The staff at the check in desk we're very rude, cold, and shove-offish. They never gave me a smile, just did what they had to do and moved on to the next person. When I booked the room, I was supposed to have a king bed but instead ended up in a double queen bed room. They never asked me if that was okay, especially since I paid for a king room. You would also think for that price, that they would offer more complimentary amenities. They offered absolutely nothing. Everything costs extra. Over all, I do not recommend this hotel unless you're ridiculously rich and just generally don't care that you're wasting your money.