Sheraton Boston Hotel in Boston

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comments 5

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  Abandoned Unicorn

  :: 25 May 2018 18:28:20

  The service here was very nice and helped us out a lot. The room had a really nice view and was a great room overall. Nothing was overly perfumed to the point that it would bother someone sensitive to smells and fragrances. The bathroom was lovely and had a great makeup mirror. It's in a nice location too. The only annoying thing was the fee they charged us on account of the fact we were going to a convention, so don't tell them if you are.

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  Cydney Fenton

  :: 18 May 2018 17:07:02

  The check in service was smooth and easy. When I arrived in my room one phone did not work and the bed was not made. They were very quick to fix things. The rest of my stay went well. It was very convenient for the convention center where my meeting was held.

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  Nissa Blocher

  :: 17 May 2018 16:50:13

  No heat after April. I'm not kidding. And Bostonians think that 60 degrees is comfy. I'm sorry, but for the price, that is not acceptable, "environmentally conscious" or not. I don't like to leave negative reviews. The staff have been very nice, including the one who apologized and offered to send me extra blankets from behind her desktop space heater. Again, I'm not kidding. In the summer, I would likely enjoy the room, which is large with a nice view. And the location can't be beat for a conference at Hynes.

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  hawra alnabi

  :: 06 May 2018 00:53:06

  We stayed two nights at this hotel. The customer service was amazing! They were very friendly and welcoming. They upgraded our room with out extra cost. We first got a room which smelled like someone had smoked in, when he told them they immediately gave us another room. The hotel was busy as there was many conferences happening at the hotel. It is very close to the subway stations. It is also connected two two different shopping malls via the 2nd floor. Location is great! Walking distance from many shops and restaurants.

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  Patrick Horsley

  :: 24 April 2018 07:33:03

  The club rooms have some of the best views of the city. While being cozy and clean, the staff was also rather professional and helpful. The workout rooms are some of the best iv used in a hotel. The only issue I has with my room was with the heating/cooling of my room. No matter what I set the thermostat to my room, the temperature remained at 80 degrees. Eventually I just turned the thermostat off as it was impossible to sleep at these temperatures. I reported the issue to a maintenance person, but iv yet to be notified of a fix. Other than not being able to sleep due to the heat, my stay has been enjoyable.