Shell in Paterson

🕗 opening times

comments 5

• en

  azzijur rahman

  :: 28 December 2017 17:57:33

  Very good customer service

• 

  A R Tipu

  :: 27 July 2017 06:43:57

  Good gas station Great service

• 

  ROMELFX

  :: 20 September 2016 16:16:46

  Great service

• 

  Carlos Carlos

  :: 18 January 2016 00:54:14

  The best

• 

  Charles Kim

  :: 31 March 2015 09:51:26

  I had my car filled up there this morning and what a way to start a day. He accused me of being a liar saying that I've told him "Cash" when he asked me "Cash or Credit". I never use cash for gas because of points I get from the card so I really doubt that I've mistakenly said "Cash". It's his words vs my words... but considering he will be asking the same questions every day, every car... I think there is a great chance that he might have misheard me. But we all can mistake. What I don't understand is manner of him trying to resolve. He did not use any foul language but he was VERY RUDE and blatantly told me that I'm a liar... why on earth would I... and even if I was mistaken, is that how you treat your customer? Outraged over this and asked for the owner... but he was the owner. He later took my card and came back to me saying that he can't process American Express... but my card was Visa card issued by the Bank of America. At the end, he processed my card and told me never to come back...