Serenity Recovery Centers in Memphis

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comments 5

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  Jassy Phae C

  :: 05 May 2018 15:42:32

  Look all these families need to chill out on this place. No one is fixing to hold you or your loved ones hand through this process. I was a client here and Iv been in the administrator and reception office when phones are ringing off the hook with ridiculous request of things they can bring to their loved ones. The rules are the rules. They're masterminds at spotting manipulation, and your loved ones are masterminds at manipulation. So regardless of what their saying they need, it may not be appropriate. Now, if you want your life saved go here and if you want to help your loved one save their life send them here. But either way they do their job to the fullest, it kills me reading all these reviews that say basically" omg they didn't roll over and cater to mine or my loved ones needs, and they didn't sugar coat the seriousness it takes to get clean." Please. They're there to save lives not be your bestie. This place is amazing and this is coming from someone who got kicked out because of my own selfish choices but guess what I still haven't used and now I'm going on 3 years clean. Thank you Serenity. P.S. THE FOOD IS OFF THE CHAIN, still crave the BBQ chicken and chicken and dressing, turnip greens, okay I got to stop I'm hungry now.

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  Jennifer Lovette

  :: 05 October 2017 23:36:10

  When you call there they are very rude. Would not recommend this place for any one. I wish my husband who have gone some where else

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  Carrie Barnes

  :: 25 September 2017 11:13:14

  Called for my husband and the admissions lady was very rude. I was trying to get clothes to him and the way she speaks to people is outrageous. You really need to have them talk to people better. I mean we are confused about all this. I was trying

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  Terry Corpier

  :: 22 May 2017 18:56:06

  While the staff was great during the intake, the counselor failed at communication in a matter of hours of taking my partner there. The staff that monitors the clients in the housing area are more aggressive and abusive than is reasonably called for. There was no allowances for preexisting medical issues that affect daily living needs. The receptionist that handles communication with client's families is rude and very unhelpful. She gives the impression you are disturbing her day and she doesn't appreciate the interruption. Sadly, the whole experience left the impression they are just operating to receive the state funding first, and the clients are a secondary consideration.

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  shelbi elizabeth

  :: 26 March 2017 14:50:44

  From Mr. Clayton, Mr. Thurmon, Mr. Lanny, Ms, Brenda to the kitchen staff was amazing! Serenity saved my life!!!!!