SEPHORA inside JCPenney in Burleson

🕗 opening times

comments 5

• 

  Kahlee Henderson

  :: 04 February 2018 01:27:42

  I’ll start by saying the only positive thing I can and the only reason I can justify even giving this place a one star rating is that Amber is amazing! I’ll end the positive note there because literally every other thing about this place is awful! Every time I walk into this Sephora I feel incredibly judged and felt to be a bother to every employee there (other than amber). I wasn’t surprised to see that this establishment has a 2 star rating. You can ask an employee a question and get ignored or get an attitude, because how dare you ask a “beauty professional” a question while they are clearly busy standing behind the register helping no one in the store. If you’re into being treated like you’re not good enough to be in their presence than this is the place for you! I for one will NEVER be coming back to Sephora. Ulta right across the street is FULL of people who would love help me find a foundation and could most definitely teach the Sephora employees a thing or two about how to treat people.

• en

  mia gomez

  :: 24 January 2018 21:22:39

  So I said to myself I’ll never return to this location the first time . But I did and I came out mad again , I asked the worker what was there best foundation? & she didn’t care to look at me or tell me I’ll be there with you in a bit . She was mad bcuz she couldn’t find something . So I just walked away !

• 

  Wildman

  :: 09 January 2018 00:12:52

  My girl was happy so I'm happy. Lots of different stuff for anyone that wants to look their best.

• 

  Janet Pargas

  :: 19 November 2017 21:38:58

  Amber helped me with Color IQ and went out of her way to help me select the best products based on my skin type. She was very patient and nice. I didn't feel pressured which really made me feel comfortable. I hadn't shopped here in about a year but after receiving exceptional help, I will be sure to return a lot more often. Side note: Amber should really get a raise, she deserves it! :)

• en

  Tumba Tshimbi

  :: 15 November 2017 19:37:42

  I was in Sephora for 2 hours and no one to help me and when I call for help they ignored me,I have never been so embarrassed before in my life I had to go to a different Sephora to get what I wanted, I drove for 30 minutes to Sephora while I have one that is 5 minutes. Terrible customer service