Sephora inside JCPenney in Phoenix

🕗 opening times

comments 5

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  Kyla Harper

  :: 22 March 2018 18:14:06

  I came in to get some staple Kat Von D items and Cynthia was beyond helpful & super sweet! Happy I ran into her & I will definitely bring my business back to her. Thank you darling!

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  Bianca Tapia

  :: 30 December 2017 15:11:36

  Ariana makes shopping there so much easier. She is great at what she does! :)

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  NIKKI LASKOWSKI

  :: 27 December 2017 18:34:16

  The whole point of being rouge is to have their benefits. I was just in the store and I asked for a sample. They went on to say they do not sample concealer (which they have many times before) poor customer service. I’ll drive the extra 5 miles to the stand alone Sephora.

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  Kristen Pachotikarn

  :: 12 November 2017 13:53:56

  I went in with my daughter on a very busy Saturday afternoon. My daughter needed to be color matched but there were on 2 employees on staff and we had to wait a very long time. We almost left but we are glad we didn’t. I believe the employee was Bianca who helped us. She completely redeemed a bad situation. She was extremely friendly and knowledgeable. She helped us find exactly what we were looking for and she was very apologetic for the wait time. Even though they were understaffed for such a busy day, we will definitely visit this location again because if the excellent service we ended up receiving!

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  Amanda Gastello

  :: 17 September 2017 00:00:29

  So when I came in the Jc penny people were nice and they're were two ladies working at the sephora . One attending make up one at register NO ONE greeted us . The lady at the register was old over her 65 years and she was very a non shalan attitude about assisting . I totally didn't trust her doing my color match at all. But no choice "I should of just drove to chandler mall" but she was tellin. Me I need to give her my number in order to check out and she couldn't find me then email and nothing she shows me the emails omg totally wrong whatever it's just an email . Well yeah totally a weird experience . Neverrrrrr again . Oh yeah the make up she gave me was tooooooooo white horrible all I wanted was some makeup lol yeah I left ✌🏼