SEPHORA inside JCPenney in Arlington

🕗 opening times

comments 4

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  Michelle Figueroa

  :: 11 December 2017 17:05:22

  Great customer service, better than the main store.

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  Katrina Tucker

  :: 21 July 2017 20:34:50

  Was there earlier today with my daughter and boyfriend and while I understand you have to worry about people stealing I do not appreciate being followed around the store and watching me like a hawk. Was using my gift card I got for my birthday and felt extremely uncomfortable the whole time. and when I say watching me like a hawk I mean literally standing at the end of the stand staring at me while I was looking at eyeliner. For someone who has anxiety this was not a pleasant experience at all.

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  Angel Kunkel

  :: 04 February 2017 12:10:55

  I had an absolutely delightful experience with miss "pinky" at this sephora location! She was very nice,grinding and very helpful without being the slightest pushy,annoyed or anything. I've never before this had such a stress free and happy experience shopping in a sephora store.not all of them are bad but this was exceptionally awesome. She went above & beyond my expectations and I felt welcomed & respected instead of like just another wallet walking in. It made me very happy and I will absolutely be making this my home store for sephora! I also like that it wasn't crowded, while there was a steady amount of customers the girls working still checked on and helped everyone. It was clean and smelled pretty. I've already suggested this location to family members who need some makeup help. They're going with me later. :) good customer service matters.

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  Michelle Kelly

  :: 12 September 2015 12:48:09