SEPHORA in Chevy Chase

🕗 opening times

comments 5

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  Alana Campbell

  :: 05 April 2018 07:30:37

  Worst customer service I every experienced ! No one in the store assisted me but assisted other women who came in after me. A store associate by the name of Kristina noticed I needed help and didn't offer to help me at all but assisted the woman right next me. If you are a woman of color please beware at this location, they will treat you like you are nothing while everyone else gets treated with wonderful customer service.

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  Frankie Mason

  :: 05 January 2017 22:45:14

  Ask for Marche! You won't be disappointed! She is amazing!

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  Nancy Vera

  :: 06 December 2016 20:28:40

  Ask for Carla Duran. She is a phenomenal and patient makeup artist teacher.

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  Dorene Bolden

  :: 29 December 2015 15:44:52

  Hi, I had a wonderful experience with Beatrice. Due to my lack of experience with selecting and applying makeup, I required a great deal of assistance. Beatrice was patient, considerate, knowledgeable, and honest. She did not sell me products that were not appropriate for my skin type. With great patience she taught me how to apply foundation correctly. She did not over sell me and provided testers on two items that I was not sure about purchasing. I will go back again!!! Your client 'Dorene'

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  Callie S.

  :: 12 November 2013 21:56:32

  Don't expect their make up artists to be able to match a foundation to your skin! Maybe the store should drop some of its funky lighting so it can help people find makeup that they will be wearing in bright areas. I had 2 makeup people help me. The first woman matched me to a foundation that even in the dim light I could see was too dark! (and everyone assured me the color was great.) I requested help from another woman, who shifted me one shade lighter. When I got home and applied it, it was probably still 2 shades too dark for my light complexion. (both my sister and father affirmed that it was a definite mismatch). I go to makeup stores because I WANT to look good, and for the makeup to look natural, versus stumbling around trying to match my colors on my own.Good makeup, not so good make up artists.