SelectQuote Insurance Services in San Francisco

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comments 5

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  Richard Chari

  :: 06 October 2017 14:57:12

  I am completely disappointing with the client service from SelectQuote. I am an existing client and got my auto and life insurance through SelectQuote. My auto insurance renewal came up and they had increased my premium so I wanted to shop around as well as add my homeowners insurance. I called at least twice a weak to my agent for three weeks and never received a call back to discuss my options. I then got through to customer service and complained about someone not calling back however they put me on hold for 20 minutes which I though was ridiculous. Everything has always been fine until I experienced such disappointing customer service. Happy to provide names if someone at SelectQuote cares.

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  Felix Villa

  :: 30 August 2017 01:53:28

  After a 20 year life insurance policy I found myself having to "shop around" for another insurance company. I called Select Quote of what I needed and was looking for. They were able to give me several quotes from several big name companies at very comparable rates. Saving me over $16,000 of what my old insurance company quoted me. The signing up was done in a very professional manner. With a Select Quote agent helping me every step of the way. I recommend them to every one. What do you have to lose? A new car, a great vacation? That's what I saved and will happily enjoy with my savings.

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  John Zimmerman

  :: 29 August 2017 14:28:05

  Excellent customer service from start to finish. Very professional, very thorough. Joy Waller and Janice Tang were wonderful to work with. Thanks for the outstanding service. Only hiccup was the extreme tardiness of the medical rep who did my mini physical. She showed up over 90 minutes late with NO communication. Her company scheduled three appointments at the same time and should be re-evaluated for use by SelectQuote

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  Gerald Cornett

  :: 15 August 2017 21:59:14

  The experience that I had with Select A Quote and their representatives, from the initial contact via computer to the actual issue of my policy was very professional and all items we spoke about during the policy issue stage was exactly as simple as their commercials depict. The follow up from Mark's staff was prompt and they answered all questions that I presented to them. I was skeptical of the process being as easy as the TV ads showed but it is. My background of being a retired Insurance Agent, I had high standards that had to meet for me to be satisfied , and they delivered in every aspect of the process. Do not hesitate to search for a quote from this company, you will be pleasantly surprised with the professionalism of Mark and his staff. Good luck in your search for an affordable life insurance contract.

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  Penelope Winn

  :: 04 August 2017 09:32:41

  I needed life insurance and call select quote. From the very beginning, it was first class customer service. The rep kept me up to date on every step of the process. They set up the nurse to come to my house or office. Whichever was the most convenient. After the paperwork and the medical exam the reps kept me up to date where it was in underwriting. After the policy was written, it was sent right away and then another follow up call. Customer service like this is dying in this country, but obviously this company is trying to revive it. Good Job.