Seattle E-Bike in Seattle

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comments 5

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  John Strayer

  :: 12 April 2018 16:26:03

  I purchased a Stromer ST2 from Seattle E-bikes in June 2017 and I am very happy with the sales/services experience. I entered the shop knowing what I wanted so the sales transaction was straight forward. As a former bike shop mechanic, I have always done my own bike maintenance and repair. But the complexity of the E-bike is beyond my scope so I have deferred to the services department at Seattle E-bike. They have done a excellent job at resolving any issues that have come up. The Stromer is an incredible bike to ride. I had a couple of issues with the rear brake that were stubborn to fix so the bike can be "quirky". I personally expect this given the design and technology involved. I have owned many bikes in my life time (single speed, road, TT, Mtn, travel/folding, cyclo, electric cargo, ETC.) and this is one of the most enjoyable bikes. I use it to commute 35-45 miles a day and love every minute of it.

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  Philip V Bernier-Smith

  :: 14 March 2018 19:58:28

  I was drifting down S.Jackson enjoying a golden sunshine rich Seattle day, and spotted Seattle E-Bike at 220 S.Jackson St. They as of 3/14/18 (date of photo shoot) have a 50 percent off all E-mazing bikes in stock. Went inside and spoke to Owner Brian Nordwall , and Lead E-Bike Technician Jacob Brustoski about grabbing some photos of all the Rad E-BIKEs on the show room floor. Sure Mr Nordwall & Jacob said go for it. Jacob also said let me take you also down into the ghost haunted underground workshop so hence you see some of the work space were all the repairs get done. Afterwards Jacob gave me their business cards and said if you have a question or repair need contact them. Super nice people.

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  Austin Howell

  :: 27 February 2018 14:09:30

  Good experience, the people that work there seem knowledgable and were helpful when I had questions. They also seemed to care about what they do - would recommend.

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  Tyler Remund

  :: 16 February 2018 22:10:42

  Bought an ebike from this place three months ago. Explained my commute to the salesperson who agreed that the bike would be a good fit. Salesperson stated that the bike was not a demo and that it had a 1 year warranty. Bike was great when it worked. Sadly it broke down every week. After 7-8 break downs I told the shop I wanted a refund. Shop explained that the sales rep who had sold me the bike had been fired for giving customers bad information but refused to make amends. The owners only solution was that I needed to pay them more money to upgrade the components on my bike to that of a "$9000 bike". Owner accused me of riding the bike too hard and frankly wouldn't listen to what I had to say. I understand that some repairs like flat tires are unavoidable but this bike was horrible. Before you spend as much on a bike as you could on a slightly used car please consider more reliable options.

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  Nicholas Busby

  :: 18 November 2017 13:27:45

  Worst sales experience ever. Walked in and stated budget, and was immediately shown a bike a thousand dollars more than the budget I gave. Despite me expressing my requirements of only needing some hill assistance, the salesperson continued to try and upsell a bike with features I did not need or want. I insisted it was over budget, but he refused to even show me another model, stating I should just spend the extra thousand. In what world is a thousand dollars chump change? Especially when I shared exactly how much I wanted to spend and what I was looking for? Overall the experience left me baffled with no intention of ever returning to this store.