Sears in Lakewood

🕗 opening times

comments 5

• en

  Juanito.Caldera

  :: 11 April 2018 01:28:14

  I love coming to this store, I have never had a problem. I see a lot of bad reviews but I personally have never had a problem. I will continue shopping here, as it is one of my favorites!

• en

  Kyle McGinnis

  :: 04 April 2018 18:39:49

  I'd give less starts if I could. Made me and my year old wait for 30minutes to find someone to exchange a tool just to find out they don't exchange tools. Craftsmen has a lifetime warranty and this store won't exchange a tool that ha's never been opened. Still in packaging. I've spent thousands here. Won't ever come here again. Worst place ever

• en

  Dan Foland

  :: 18 March 2018 16:19:41

  Avoid at all cost. I've never regretted a purchase as much as I have this. Spent $2100 dollars with Sears and they have screwed it up at every opportunity. Cancelled my order accidentally twice, and the third order for appliances has been delayed by a week, TWICE now! That's bad enough, but the worst part in nobody gives a damn. I asked to have the Lakewood store GM call me. Left my number, never heard from him. Both my wife and I have asked to speak with supervisors on the "costumer service", either sat on hold forever (30 min before we gave up) or asked them to call and never heard from them. We have a baby, and and are living without oven, DW, and W/D. We're making the best of it, but these things were supposed to be delivered two days before we moved in. But like I said NOBODY CARES. We tell people the story, and they say "well at least you must be getting a nice discount". When we tell not a single person has even contacted us, they can't believe it. Please do yourself a favor, an avoid this company at all cost!!

• 

  Boogie Fly

  :: 07 March 2018 10:33:53

  I came in around 8 last night. They had the dryer I wanted to buy. I had money in hand to spend there. But guess what? No one offered to help us. There was one man there trying to get a couple to buy a fridge. We didn't need to be talked to. We just wanted to order the dryer and spend the 1k needed for it. Darn. They would have had a sale had ANYONE bothered to even wave "hello", as we waiting for 20 minutes. There was one guy in the department over that looked at us and didn't ask us if we needed help. He just continued to clean his area up, but totally ignored us.

• en

  Jeremiah Wright

  :: 17 February 2018 13:18:15

  I received some tools and a creeper at Christmas from sears. The creeper broke almost instantly and the socket holders there just suck. I am very busy and could not get to the store right away. When I showed up to exchange the items, I was told the creepers are not under warranty. And since I did not make it in time I could not exchange the socket holders. I have tried several times to post a bad review on their app for the products but they do not allow me to post bad reviews. It was a bad experience and now I know you get what you pay for. Even harbor freight has better quality tools and definitely better customer service. This goes to show why they are going out of business. It is not a good business model to sell inferior products and then refuse to exchange them. I will find someone else to give my business to and so should you.