Sbarro in Bakersfield

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comments 5

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  The Cheez

  :: 18 August 2022 16:30:52

  Had been shopping in the mall for a few hours and got hungry. Decided to eat at Sbarro. Three different employees looked right at us, rolled their eyes, and kept working. Some guy from the back had to come out and start us, then reprimanded them for ignoring us. The female proceeded to be incredibly rude and off-putting, even though we were being courteous. This included throwing our food around. We were in at 1:20 pm, they were slow and talking to friends. It wasn't like they couldn't take our order.

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  Kacey Jones

  :: 19 February 2022 23:23:11

  The lady was nice but the food was discusting. The pizza was greasy enough to drip off.

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  David Campbell

  :: 12 March 2020 15:34:10

  Hey folks listen up, Bakersfield lifestyle we’re sitting at the local mall here in Bakersfield and we want to endorse Sbarro pizza five star rating all the way!!!! Do yourself a favor come see Victor he is the general manager and his whole staff are all superstars! This five star review is very personal because they are making something special for us.... As vegetarians we don’t eat meat so they are making us a Stromboli with ONLY CHEESE & a little bit of pizza sauce... yummy on a professional level!!! Come down to the valley plaza mall right now, Business is booming and people are out buying things! GO BAKERSFIELD LIFESTYLE!!!! ❤️ Respect ✊ Unity 🇺🇸 💥 FOLLOW US ON INSTAGRAM!!!! ✌️ 👩🏻‍💻 👨‍💻 🙏

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  Central Valley Referee Academy

  :: 14 January 2018 19:55:45

  Don't get their pizza, the toppings and cheese fell off because they claim, "Its too hot". Then don't serve me pizza that is to hot that it could possibly burn my mouth! Never in my life, have i seen the pizza toppings and sauce fall so quickly like that! And customer service was really bad!

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  Jose Vazquez

  :: 14 January 2018 19:54:53

  Where to start honestly...the employees that night we had gone on January 12, 2018 played a major role on how our overall experience was bad. The employees from the start, gave me and my friends dirty looks, like “what do you want” kind of attitude. Not to mention that they couldn’t even hear us very well because both of the employees had their Apple Air Pods on while working. Between me and my brother, we split our orders, I got the drinks and he got the Hawaiian pizza. It shouldn’t have been a problem but it became one when I had asked for the drinks from the guy. Off the bat not even a, “how can I help you today”, he just said, “what do you want”. The girl was the same way when my brother went up to the counter to order the Hawaiian pizza. Very poor customer service from both of them. Going back to the experience of the drinks, which isn’t a hard thing to do, I asked him, “can I have 4 drinks and they will be lemonades as the flavor”. He just looked at me and looked confused like he didn’t understand what was going and asked me what I ordered. I told them I haven’t ordered anything except for the drinks I’m currently asking you for that you are not giving me and he still looked confused. I told him again can I HAVE 4 LEMONADE DRINKS, after sometime he finally got it. Didn’t realize it was such a hassle for him, let alone get the drinks without the purchase of something else off their menu. Anyway, we got our drinks and went to sit down only to find out that one of the lemonades wasn’t lemonade and we didn’t want to find out what it was. Through the plastic you can observe that 3 of the drinks were a bright green while one of them wasn’t and looked brown. When we finally got our pizza, my friend ripped a piece off and lifted the pizza only to have almost half of the pizza toppings fall off, and the sauce ran off like a leaky faucet. After waiting and being hungry we looked at it like what the heck!!! I have never seen anything like that happen to me before and im pretty sure it’s not because “The pizza is hot” like the girl who had made it said. We took it back to her and she stated, “what do you want”. I told her this is unacceptable for a pizza to be this way and she shoved the pizza through the double doors with an attitude and rolling her eyes. As she got the manager which resolved the issue by giving us our money back. Never again will I visit this location, and I do not recommend this place. You’re better off going either left (Panda Express) or right (Five Guys Burgers). As far as those two employees, get jobs where you don’t have to deal with customers because nobody wants to deal with your salty attitudes...