Salon Service Group in Austin

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  Eric Martin

  :: 23 May 2018 17:57:47

  The store is very beautiful, and they really do have higher-end product lines. I have been using a specific product line, and unfortunately they are the only carriers in my area that I have found. My issues are; they are often out of the products that I need whether by not reordering, or they are backordered; they also frequently don't have available parking (they have reserved spots that are often taken up by another retailer in their shopping center). I travel about 45 minutes to an hour which makes not having parking (or the product I need) a huge issue. Lately, within the past year, I have noticed their service has dwindled also. So much so that I am considering changing product lines, because my experience there is just acceptable to unacceptable. I'm not sure if they need to be staffed better, or what the issues are.

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  Jon Tubbs

  :: 17 February 2018 23:03:10

  Everyone was so kind and supportive! Nice to see smiles and were happy to help me.