Royal Furniture - Downtown Memphis in Memphis

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comments 5

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  Tanya Jackson

  :: 05 March 2018 16:57:42

  Upon entering Royal Furnitue I was excited about getting my new furniture but there is a misrepresentations of the mattress that are on line the store mamager was very nice and to good care of me on the other hand the salesman TONY was very rude and raised his voice while talking to me VERY UNPROFESSIONAL and it is so sad to say that I am BLACK and so is HE when are we going tobtreat eachother with tge respect we are due to eachother customers are the reason he gets a check but people will try you to see how far they can go with you. Again thanks to the management team and a BIG THUMBS DOWN TO TONY THE SALESPERSON SO RUDE

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  Ytessa Lester

  :: 26 February 2018 10:46:45

  I would like to say thank you to Royal Furniture on Lamar Avenue in Memphis, Tennessee. The staff there is amazing. They were very helpful and treated me like family. My bill has been paid off now but there was never a time that I went in to buy something or pay on my bill and the store employees weren't professional and welcoming. From the initial viewing of furniture to the payoff date.....they were great. I had a chance to visit other stores to pay my bill and there customer service did not compare to Lamar. Thanks for all of you guys help and keep up the great work.

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  Yvette Battles

  :: 11 January 2018 12:41:42

  I have NO Complaints. Great Customer Service. My Merchandise Was Delivered & Handled VERY PROFESSIONALLY. Thank You Royal Furniture Company!!

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  Samuel Deverell

  :: 28 December 2017 22:58:17

  The bed frame i purchased was very sturdy connected to the foot board and head board. However, I did have to modify the support beams and stilts with 4x4 stilts and 2x4 supports for the 12 slats that support the mattress. All is well now!

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  Marcia Williams

  :: 26 October 2017 16:08:43

  I really like shopping with Royal and the sale staff was AWESOME!!! But I was being charged for furniture that was never received and being reported on my credit report as no payment. This wasn't good but a administrative worker of the billing department resolved the problem. Thank you. I will continue to shop with Royal Furniture but I recommend you follow up with your purchase.