Room Concepts in Pittsburgh

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comments 5

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  Eric Meyer

  :: 03 January 2018 19:57:21

  A great Furniture store

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  Ken Smith

  :: 07 November 2017 15:36:28

  Purchased bedroom suite here. From start to finish our buying experience was nothing but professional. Returned several times to look at furniture and never felt pressure to buy and were always treated in a respectful way. Willing to answer questions we had. Nathan was very knowledgeable and patient during the process. Excellent delivery and set up. Will be back. Ken

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  Jason Baab

  :: 08 September 2017 22:53:28

  Purchasing our furniture at Room Concepts was an extremely pleasurable experience. We purchased a dining room table and two chairs to complete our set. They were very patient with our ever changing mind on the chairs and never lost focus on making sure we had all of the information and time needed to make our decision. The quality of the furniture was outstanding and holds up to our two young boys. The pricing was not only fair but exactly what we were quoted for every piece. To top it off, their customer service is second to none. Our chairs had to be specially ordered and took some time to come in. When they arrived, one of the owners, Justin, personally delivered them to us on his way home to make sure we did not wait a moment longer to complete our set. I WILL buy from Room Concepts again and recommend anyone looking to invest in quality furniture give them the opportunity to wow you too!

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  Mark Rice

  :: 18 October 2015 21:03:37

  We have ordered 2 pieces of furniture from Room Concepts and we have been absolutely thrilled with both. Yes, their prices are higher but so is their quality. Our first order actually arrived earlier than the estimated delivery date and the second one was right on target. As for service, we have always been greeted personably and we have NEVER felt pressured to purchase anything. That said, we will most likely be buying our dining room set here, too. If you are looking for greatly crafted, high quality, furniture on a budget price, you might as well be hunting for a unicorn. It doesn't exist. Yes, you have to wait, but in the end, the finished product most likely exceeds expectations. I know it has for us. If you want your furniture faster, keep buying junk every 3 years from IKEA.

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  Rob Utter

  :: 10 September 2015 12:46:57

  Their prices are higher than most competitors, but their quality is also generally superior. However, their service is wholly lacking. Don’t count on delivery times at all. Their business strategy is a classic example of over promising and under-delivering. They are completely unapologetic when they fail to meet their promises. If you are looking for honest and timely service, I would recommend looking elsewhere.